Janak Patel
Orlando
Summary
Dynamic and results-driven professional with extensive experience at Walgreens, excelling in customer service and pharmacy assistance. Proven ability to enhance operational efficiency through effective inventory management and team collaboration. Skilled in POS systems and conflict resolution, consistently delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician/Customer Service Associate
Walgreens
Lithia
10.2023 - 08.2025
- Delivered excellent customer service by assisting shoppers with purchases, answering questions, and resolving concerns promptly and professionally.
- Operated cash registers accurately as a Cashier, handling cash, card, and electronic transactions while maintaining a friendly checkout experience.
- Supported daily store operations by stocking shelves, organizing inventory, and ensuring products were properly rotated and displayed.
- Provided specialized support in the Photo Department, assisting customers with printing services, troubleshooting kiosks, and fulfilling custom photo orders.
- Trained and assisted in the Pharmacy Department as a Pharmacy Technician, processing prescriptions, verifying insurance, and maintaining compliance with HIPAA regulations.
- Collaborated with team members and management to meet sales goals, maintain store cleanliness, and create a welcoming shopping environment.
- Demonstrated flexibility by working across multiple departments as needed, adapting quickly to changing priorities.
Shift Leader
Marcos Pizza
Apollo Beach
09.2021 - 08.2025
- Prepared pizzas, sides, and other menu items to company standards, ensuring quality, accuracy, and consistency for every order.
- Assisted customers in person and over the phone with placing orders, answering questions, and providing excellent service.
- Performed food prep duties, including cutting vegetables, portioning ingredients, and maintaining proper food safety and sanitation standards.
- Completed cleaning duties such as sanitizing workstations, sweeping/mopping floors, washing dishes, and maintaining a safe and organized kitchen.
- Supported inventory management by unloading and organizing truck deliveries, restocking ingredients, and monitoring supply levels.
- Assisted with deliveries, ensuring accurate orders were dispatched quickly while providing friendly service to customers.
- Worked collaboratively with team members to maintain fast, efficient service during peak hours.
Education
Associate of Science - Enviornmental Engineering
Seminole State College of Florida
Sanford, FL06-2027
High School Diploma -
Riverview Highschool
Riverview Fl05-2023
Skills
- Customer Service & Communication
- Point of Sale (POS) Systems & Cash Handling
- Inventory Management & Merchandising
- Pharmacy Assistance (HIPAA awareness, prescription support)
- Photo Lab Operations & Troubleshooting
- Problem-Solving & Conflict Resolution
- Team Collaboration in Fast-Paced Environments
- Attention to Detail & Accuracy
- Food Preparation & Safety Standards
- Sanitation & Cleaning Procedures
- Order Accuracy & Food Portioning
- Inventory Management & Stock Rotation
- Time Management & Multitasking in High-Volume Settings
Languages
Gujarati
Native/ Bilingual
Timeline
Pharmacy Technician/Customer Service Associate
Walgreens
10.2023 - 08.2025
Shift Leader
Marcos Pizza
09.2021 - 08.2025
Associate of Science - Enviornmental Engineering
Seminole State College of Florida
High School Diploma -
Riverview Highschool