Rostam Panahi
Manassas,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
RTS
Amazon
Sterling, VA
08.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Commercial Driver
Novin Transport
Chantilly, VA
09.2023 - 02.2024
- Verified the accuracy of shipping documents to ensure that goods are delivered to correct addresses.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance when necessary.
- Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
Education
Some College (No Degree) - Information Technology
CCBC
Baltimore, MDSkills
- Remote Office Availability
- Relationship Building
- Microsoft Office
- Analytical
- Critical Thinking
- Multi tasking
- Problem Resolution
Languages
Persian
Native/ Bilingual
References
References available upon request.
Timeline
Commercial Driver
Novin Transport
09.2023 - 02.2024
RTS
Amazon
08.2023 - Current
Some College (No Degree) - Information Technology
CCBC
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