Summary
Overview
Work History
Skills
Languages
Timeline
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Rosaura Valerio

Yonkers,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

31
31
years of professional experience

Work History

Restaurant Manager

JJ Restaurant
The Bronx, New York
01.2014 - 06.2024
  • Managed staff scheduling and trained employees on service standards.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Restaurant Server

Estrella Restaurant
The Bronx, New York
11.1993 - 12.2013
  • Took accurate food and drink orders using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Managed cash and credit transactions while maintaining accuracy.
  • Maintained knowledge of menu items to offer recommendations to guests.

Cashier

Yankee Stadium
The Bronx, New York
04.2009 - 09.2013
  • Handled cash and electronic payments with accuracy and attention to detail.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.

Skills

  • Staff training
  • Service standards
  • Customer relationship management
  • Problem solving
  • Time management
  • Communication skills

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Restaurant Manager

JJ Restaurant
01.2014 - 06.2024

Cashier

Yankee Stadium
04.2009 - 09.2013

Restaurant Server

Estrella Restaurant
11.1993 - 12.2013

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Rosaura Valerio