Rosario Rice
Arlington
Summary
Dynamic leader with proven expertise in operations management and relationship building at Ampex Brands. Successfully increased sales and profitability through strategic initiatives. Skilled in P&L management and fostering team collaboration, enhancing employee satisfaction. Adept at cultivating client loyalty and managing diverse teams, driving long-term success. Proficient in staff training and development, ensuring operational excellence.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
General Manager
Ampex Brands
12.2014 - 08.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Mi Cocina
07.2010 - 02.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Social Sciences
Grapevine High School
Grapevine, TX05-1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Inventory control
- Staff training/development
- Customer relationship management
- Staff supervision
- Employee scheduling
- Verbal and written communication
- Administrative skills
- P&L management
- Motivation
- Labor cost controls
- Staffing
- Expense control
Languages
Spanish
Full Professional
English
Full Professional
Timeline
General Manager
Ampex Brands
12.2014 - 08.2020
Server
Mi Cocina
07.2010 - 02.2015
Social Sciences
Grapevine High School
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