Rota Em

- Managed a team of 12 associates

- Led daily intake from trucks and delegated tasks based on content and volume of shipment

- Ensured all associates are up-to-date on training

- Trained new hires and ensure scheduling correlates to shipment route days/time

- Managed a team of approximately 100 associates

- Set goals and provided bi-monthly assessments to ensure KPIs are met

- Provide HR/Pay/Scheduling support

- Daily floor meetings to provide goals based on volume of inventory

• Assisted in bi-weekly scheduling and handled escalated employee/corporate/consumer/order issues
• Managed shift team daily and balanced books nightly, resolving all daily shortages and/or overages
• Assisted in controlling inventory and food service orders including liquor
• Trained new employees on restaurant functions, protocols, and business procedures
• Worked all positions as needed if staffing issues including bartending and line

• Managed, addressed, and delegated incoming escalated issues for all RELS distributed retail appraisal orders nation-wide via email and phone
• Provided backup coverage/support as needed to Wells Fargo Appraisal Compliance/Escalation departments and other internal departments by senior management request
• Assisted in the training process for thirteen employees
• Provided prompt operational support to Associate Vice President of Operations on elevated escalations

• Compiled, monitored, and registered all promotional contracts encompassing entire clientele listing
• Created weekly report of date-mapped specials for sales department to monitor and provide real-time EBITDA for executive staff; presented at Midwest division quarterly sales meetings
• Monitored and reviewed active deals for compliance of contractual standards and allowances
• Administered and tracked daily markets for block/barrel cheese and butter as reported by the Chicago Mercantile Exchange for implementation of internal pricing movement

• Compiled, monitored, and registered all promotional contracts encompassing entire clientele listing
• Created weekly report of date-mapped specials for sales department to monitor and provide real-time EBITDA for executive staff; presented at Midwest division quarterly sales meetings
• Monitored and reviewed active deals for compliance of contractual standards and allowances
• Administered and tracked daily markets for block/barrel cheese and butter as reported by the Chicago Mercantile Exchange for implementation of internal pricing movement