Compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
Work History
Human-resources-manager
Red Apple Group/Gristedes/D'agostino Supermarket
06.2016 - 03.2024
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Instructed senior leaders on appropriate employee corrective steps.
Worked with multiple Local unions and execute collective bargaining agreement.
HR Generalist
Red Apple Group
07.2015 - 06.2016
Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
Reviewed and screened applicant resumes to identify qualified candidates.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
Asset Protection Associate
Red Apple Group
07.2014 - 07.2015
Patrolled store departments to check for suspicious activities.
Controlled reduction of loss inventory by protecting company assets.
Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
Improved store safety for employees and customers through regular risk assessments and hazard identification.
Conducted internal investigations, interviewing staff members suspected of theft or misconduct and make appropriate recommendations to HR leaders.
Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
Night Manager
GMC Parking
04.2013 - 07.2014
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Resolved customer complaints promptly and professionally to maintain satisfaction.
Make sure customers cars are ready for pick up in the morning.
Electronics Team Leader
Target
04.2010 - 04.2012
Oversee and direct the daily operation of the team, ensuring task are completed to company's standards.
Train new team members on store policies, procedures, and job duties, providing ongoing coaching and feedback to all team members.
Manage scheduling, including shift assignments and time-off requests, to ensure adequate staffing levels at all times.
Handle customer inquiries and complaints, resolving issues in a manner that maintains positive customer relationships.
Ensure all planograms are up to date.
Zone Merchandise Supervisor
Walmart
03.2007 - 04.2010
Reduced shrinkage by working with loss prevention and conduct regular audits.
Responsible for several departments, supervise and assign duties to subordinates and develop strategies to achieve the desire daily and monthly goals. Schedule making, coaching's, sales profitability, interviewing and development of employees.
Education
Associate of Arts -
Nassau Community College
Garden City, NY
Certificate in Interview And Interrogation
Wicklander-Zulawski
New Jersey
02.2017
Skills
HR policies and procedures
Employee Relations
Microsoft Office proficiency
Training and mentoring
Corrective Action Planning
Human Resources Operations
Conflict Resolution
Union Negotiations
Bargaining Agreements
Recordkeeping
Succession Planning
Labor Relations
Labor negotiations
Problem-Solving
Timeline
Human-resources-manager
Red Apple Group/Gristedes/D'agostino Supermarket
06.2016 - 03.2024
HR Generalist
Red Apple Group
07.2015 - 06.2016
Asset Protection Associate
Red Apple Group
07.2014 - 07.2015
Night Manager
GMC Parking
04.2013 - 07.2014
Electronics Team Leader
Target
04.2010 - 04.2012
Zone Merchandise Supervisor
Walmart
03.2007 - 04.2010
Associate of Arts -
Nassau Community College
Certificate in Interview And Interrogation
Wicklander-Zulawski
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