ROVINIA ROQUE SANTOS
Burlingame
Summary
Compassionate Health Care Professional accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative individual possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CASE MANAGER II
Mills Peninsula Hospital
Burlingame
01.2025 - Current
- Collaborated with service providers to ensure continuity of care for clients.
- Monitored client progress through regular follow-up contacts.
- Coordinated treatment plans with medical professionals to address client needs.
- Facilitated communication among clients, families, and agencies to meet requirements.
- Assessed needs, developed service plans, and monitored progress toward goals.
- Coordinated transportation services for clients without reliable access.
- Developed individualized care plans with input from clients and families.
- Participated in interdisciplinary team meetings to evaluate treatment options.
REGISTERED NURSE II
Mills Peninsula Hospital
Burlingame
12.2022 - 01.2023
- Evaluated nursing interventions and revised care plans based on effectiveness.
- Delivered direct nursing care to medical-surgical oncology patients, including assessments and documentation.
- Administered medications and treatments following approved nursing techniques.
- Maintained accurate patient information in electronic medical records system.
- Assessed and monitored patient progress daily, ensuring quality of care.
- Demonstrated excellent interpersonal communication skills with patients and healthcare professionals.
- Participated in continuing education programs to fulfill licensure requirements.
- Adhered to hospital policies while providing patient-centered care.
Registered Nurse
peninsula post acute
Burlingame
11.2021 - 01.2023
- Assessed, planned, implemented, and evaluated nursing care for assigned patients.
- Documented patient progress notes accurately in electronic medical record system.
- Evaluated intervention effectiveness through continuous assessment of patient responses.
- Ensured a safe environment by adhering to infection control policies and procedures.
- Collaborated with multidisciplinary teams to create individualized treatment plans for patients.
Dialysis Registered Nurse
DaVita Dialysis Corporation
Burlingame
09.2022 - 12.2022
- Adhered to infection control standards while executing dialysis treatment duties.
- Educated patients on renal failure diagnosis and effective management strategies.
- Instructed patients on proper home care techniques post-discharge from facility.
- Maintained accurate electronic health records of patient progress and treatments.
- Coordinated with multidisciplinary team to deliver comprehensive dialysis care.
Patient Care Coordinator
Lemi Medical CEnter
Burlingame
11.2018 - 05.2019
- Coordinated patient appointments and managed follow-up visits to ensure continuity of care.
- Facilitated communication among patients, families, and healthcare providers regarding treatment plans.
- Delivered exceptional customer service to enhance the experience for patients and families.
- Processed insurance verifications and claim forms for efficient patient intake.
- Handled care team messages and documents, routing them to appropriate staff members.
Ophthalmology Nurse
Balagtas Doctor Hospital
Balagtas, Bulacan
06.2009 - 04.2011
- Educated patients on significance of preventative eye care.
- Coordinated with insurance companies for service preauthorization.
- Facilitated communication among providers, staff, and patients' families.
- Monitored post-operative care, including follow-up visits and medication adherence.
- Implemented infection control protocols to uphold clinic safety standards.
- Assisted ophthalmologists with patient examinations and diagnostic procedures.
- Administered medications while monitoring patients for reactions and side effects.
- Conducted intake assessments to collect comprehensive case histories.
Education
Completion of California Board of Nursing requirement - Medical-Surgical Nursing
Unitek College
Fremont, CA06.2019
Bachelor of Science - Nursing
Dr. Carlos Lanting College
Quezon City, Philippines04.2009
Bachelor of Science - Public Health
University of The Philippines
Manila, Philippines04.1999
Skills
- Care coordination and treatment planning
- Case documentation and client assessment
- Crisis intervention strategies
- Data analysis and effective communication
- Patient advocacy
Licenses And Accreditation
- California Board of Registered Nursing, 95214114, 10/31/25
- American Heart Association, Basic Life Support eCard Code 245411271952, 10/01/25
- Oncology Nursing Society, Fundamentals of Chemotherapy Immunotherapy Administration ONS ID# 862547, 09/08/25
Certification
* California Board of Registered Nursing
License # 95214114
Expiration Date: October 31, 2025
* American Heart Association
Basic Life Support eCard Code 245411271952
Expiration Date: October 2025
* Oncology Nursing Society
Fundamentals of Chemotherapy Immunotherapy Administration
ONS ID# 862547
Expiration Date: September 8, 2025
Timeline
CASE MANAGER II
Mills Peninsula Hospital
01.2025 - Current
REGISTERED NURSE II
Mills Peninsula Hospital
12.2022 - 01.2023
Dialysis Registered Nurse
DaVita Dialysis Corporation
09.2022 - 12.2022
Registered Nurse
peninsula post acute
11.2021 - 01.2023
Patient Care Coordinator
Lemi Medical CEnter
11.2018 - 05.2019
Ophthalmology Nurse
Balagtas Doctor Hospital
06.2009 - 04.2011
Completion of California Board of Nursing requirement - Medical-Surgical Nursing
Unitek College
Bachelor of Science - Nursing
Dr. Carlos Lanting College
Bachelor of Science - Public Health
University of The Philippines
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