Patricia Averre
White, Not Hispanic Or Latino,OK
Summary
Compassionate and professional employee boasting over 18 years in social work, case management and mental health. Dedicated to serving individuals with low income but high needs especially disabilities. Very outgoing and friendly person adept at problem resolution and effective communication in a variety of situations. Very organized and detail oriented regarding documentation.
Overview
22
22
years of professional experience
Work History
Case Manager II
State of Oklahoma DDS
Lawton, OK
03.2023 - Current
- Coordinated teams for each individual including all professional services as well as individual, family members and other interested parties
- Provided hands-on and proactive leadership to community services staff.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Compiled reports on cases and submitted them to supervisors as required.
- Acted as consultant to community programs by interpreting regulations and policies.
- Monitored client progress through regular follow-up contacts.
- Developed individualized care plans with input from clients and their families.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Adhered to ethical principles and standards to protect clients' confidential information.
Manager on Duty
Comanche Nation Entertainment
Lawton, OK
08.2016 - 02.2023
- Job titles - Player's Club Representative/Cage Cashier, Server, Player's Club/Cage Lead, Manager on Duty
- Excellent customer service
- Data entry and upkeep of accounts
- Cash handling and problem solving
- Follow all federal and tribal regulations
- Supervision of player's club/cage personnel
- Supervision of facility and all departments/staff when general manager was not present
Social Worker II
State of Oklahoma DHS
Lawton, OK
03.2014 - 03.2016
- Determination of benefits for SNAP, medical, state supplemental payments, child care and long term care.
- Maintaining case files by ongoing documentation on 600+ clients
- Customer service and interviews
- Following all state and federal regulations
- Secretary of employee recognition committee
- Coordinating with any needed local agencies and/or businesses in order to meet client needs
Mental Health Therapist
Lutheran Community Services
Prineville, OR
03.2011 - 08.2013
- Provided individual, family and group therapies to diverse population including substance abuse, various mental health conditions and severe trauma history.
- Maintained all client files on continuous basis following all agency, state and federal regulations.
- Coordinated with various agencies and businesses in order to meet client needs.
- Coordinated DBT program for local clinic
- Sole provider of Problem Gambling program including outreach, budget and therapy.
- Excellent customer services
- Emergency assessments to determine risk of harm to self or others at clinic, jails and hospital ER.
Private Practice Mental Health Counselor
Self Employed Services
Bend, OR
03.2009 - 06.2011
- Provided individual and family services to diverse population of clients.
- Specializing in trauma therapy
- Maintained all client files following all state and federal guidelines
- Coordinated with various agencies and/or businesses in order to meet client needs
- Set and maintained budget
Mental Health Therapist
Deschutes County Behavioral Health
Bend, OR
03.2002 - 08.2009
- Provided individual. family and group therapies to diverse population of adolescents and their support system.
- Sole provider for Intensive Family Services for Child Welfare in Deschutes County Oregon.
- Court testimony as needed
- Maintained all client records on consistent basis following all agency, state and federal guidelines.
- Sat on MDT team for three years as mental health representative.
- Specialized in treatment of teens with severe trauma history, self harming behaviors and suicidal threats and/or actions.
Education
Certificate - Therapy With Foster And Adoptive Families
Portland State University
Portland, OR05-2007
Master of Science - Counseling Psychology
Cameron University
Lawton, OK05-1996
Bachelor of Science - Psychology
Cameron University
Lawton, OK05-1994
Associate of Science - Criminal Justice
Cameron University
Lawton, OK05-1994
Skills
- Performance Tracking
- Records Management
- Discharge Planning
- Group Therapy
- Health History Documentation
- Family Education
- Referral Coordination
- Needs Assessment
- Care Coordination
- Community Outreach
- Chronic Disease Management
- Client Advocacy
- Case Management
- Documentation and Reporting
- Staff Management
- Court Mandated Reporter
- Program Development
- Case Management Tracking
- Conflict Resolution
- Organization and Multitasking
- Case Needs Assessment
- Resource Management
- Progress Evaluations
- Problem-Solving
- Resource Identification
- Home Visits and Inspections
- Email and Telephone Etiquette
- Case Planning
- Interdisciplinary Collaboration
- Community Resources
- Data Entry and Analysis
- Family Education Programs
- Decision-Making
- Crisis Intervention
References
References available upon request.
Timeline
Case Manager II
State of Oklahoma DDS
03.2023 - Current
Manager on Duty
Comanche Nation Entertainment
08.2016 - 02.2023
Social Worker II
State of Oklahoma DHS
03.2014 - 03.2016
Mental Health Therapist
Lutheran Community Services
03.2011 - 08.2013
Private Practice Mental Health Counselor
Self Employed Services
03.2009 - 06.2011
Mental Health Therapist
Deschutes County Behavioral Health
03.2002 - 08.2009
Certificate - Therapy With Foster And Adoptive Families
Portland State University
Master of Science - Counseling Psychology
Cameron University
Bachelor of Science - Psychology
Cameron University
Associate of Science - Criminal Justice
Cameron University
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