Case Manager with extensive experience in the social security disability process. Skilled in documentation and case management tracking. Proven ability to effectively advocate for clients with SSA agencies, ensuring smooth claims progression. Fostering trust through clear communication and collaboration, while also training new staff to enhance team performance and client satisfaction.
I take pride in maintaining accurate documentation. Open communication and regular follow-up helps build trust with clients. I advocate for clients with the SSA agencies to ensure a smooth disability process. I share insight and foster collaboration among my colleagues by actively participating in team discussions. I also prioritize client satisfaction by promptly addressing concerns, training new case managers, and supporting my team to create a positive work environment.
Maintained accurate documentation and promoted open communication with clients. Regular follow-ups helped build trust. I advocated for clients with SSA agencies to ensure their claims progressed smoothly through the disability process while promptly addressing their concerns.