RICKEY GOINS JR
San Jose,CA
Summary
Experienced and mission-driven Case Manager with a strong background in supporting diverse and high-needs populations, including formerly incarcerated individuals and residents in supportive housing. Adept at implementing onsite programs, providing intensive case management, and collaborating with property management and community partners. Committed to helping residents achieve housing stability, wellness, and self-sufficiency through effective service delivery, crisis intervention, and data-driven practices.
Overview
12
12
years of professional experience
Work History
Case Manager II
Goodwill of Silicon Valley
10.2022 - Current
- Deliver case management and support services to formerly incarcerated individuals transitioning to stable employment and community re-entry.
- Prescreen, schedule, and communicate intake information to re-entry clients, ensuring accurate needs assessment and service alignment.
- Collect, digitize, and manage orientation and hiring documentation using Caseworthy, maintaining accurate and confidential records.
- Prepare and facilitate intake and 12-16-week moral reconation therapy groups to support positive behavioral change and personal development.
- Collaborate with community partners and internal teams to connect clients with additional resources, including housing, healthcare, and recovery services.
Private Tutor
Varsity Tutors
05.2017 - 06.2019
- Established benchmark goals for client assessment data and tracked progress.
- Developed personalized lesson plans tailored to specific content and learning needs.
- Provided in-depth post-session feedback on client strengths and areas for improvement.
Vice Principal
Rocketship Education
06.2015 - 06.2017
- Mentored instructional teams on delivery and behavior management.
- Utilized data to set and monitor grade-level student achievement objectives.
- Led individualized accommodation planning meetings for students with disabilities.
- Evaluated teacher performance using multiple rubrics with diverse key indicators.
Manager, Teacher Leadership Development
Teach For America
06.2013 - 05.2015
- Collaborated with school leaders to support first-year teachers across several school sites.
- Analyzed teacher data to set achievement goals and inform professional development.
- Designed and facilitated professional development sessions on instructional skills and leadership.
- Provided teachers with constructive feedback and modeled effective teaching strategies.
Education
Bachelor of Arts - English Literature
Florida State University
Tallahassee, FL05.2010
Skills
- Case management for high-needs populations
- Trauma-informed care practices
- Program implementation and coordination
- Partnership development with resident services and property management
- Data entry proficiency with case management software
- Skilled in conflict resolution
- Experienced with Outlook, Teams, and Zoom
- Advocacy for equitable service delivery
Timeline
Case Manager II
Goodwill of Silicon Valley
10.2022 - Current
Private Tutor
Varsity Tutors
05.2017 - 06.2019
Vice Principal
Rocketship Education
06.2015 - 06.2017
Manager, Teacher Leadership Development
Teach For America
06.2013 - 05.2015
Bachelor of Arts - English Literature
Florida State University
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