Rowan Carlson

• Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
• Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
• Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
• Assisted with dining room set up prior to and after service period.
• Refilled drinks and condiments and restocked serving areas to minimize delays.
• Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
• Complied with all food safety and sanitation regulations to reduce restaurant risks.
• Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.

Bag and remove yard waste. Trim bushes, trees, and lawn.

• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Trained new staff in bussing and cleaning procedures.
• Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
• Reduced wait times for tables by quickly clearing and resetting them after guests departed.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.

• Took orders, prepared meals, and collected payments.
• Worked front counter and line.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Worked well with teammates and management.