Rowan Longenbaugh
Fort Worth,TX
Summary
I'm calm, happy to work, and outgoing after years of experience assisting customers. I'm always ready to think on my feet while making every interaction the highlight of someone's day. I've been a trainer before and have high attention to perfection and corporate standards in my workplace. Going the extra mile in helping someone is second nature to me.
Overview
3
3
years of professional experience
Work History
Certified Trainer
Chic-Fil-A
Fort Worth, TX
01.2025 - Current
- Supported onboarding processes by providing introductory training to new employees.
- Collaborated with team members to identify areas for improvement in training methods.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Cashier
Andy's Frozen Custard
Fort Worth, TX
02.2024 - 12.2024
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Processed customer transactions efficiently using point-of-sale system.
- Collaborated with team members to ensure smooth operation during peak hours.
Customer Service Cashier
Chic-Fil-A
Fort Worth, TX
06.2022 - 12.2023
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Home Schooled
Fort Worth, TX05-2025
Skills
- Customer service
- Reliability and punctuality
- Patience and composure
- Time management
- Multitasking and organization
- Conflict resolution
Timeline
Certified Trainer
Chic-Fil-A
01.2025 - Current
Cashier
Andy's Frozen Custard
02.2024 - 12.2024
Customer Service Cashier
Chic-Fil-A
06.2022 - 12.2023
High School Diploma -
Home Schooled