Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rowan Lopes

Dallas,TX

Summary

Dynamic Inventory Associate with proven expertise at GolfRoots in optimizing order fulfillment and enhancing inventory management. Skilled in supply ordering and inventory analysis, I excel in improving operational efficiency while fostering team collaboration. Recognized for delivering high-quality service and maintaining exceptional standards in product presentation and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Operations Manager

Sundance Trash Valet
01.2022 - Current
  • Managed a team of 25+ employees, ensuring consistent on-site presence and operational efficiency across multiple work location
  • Recruited, onboarded, and trained new employees to effectively cover designated routes, ensuring proper coverage and service quality.
  • Oversaw payroll processing and controlled expenses to ensure accuracy, compliance, and cost efficiency.
  • Led customer service investigations to identify root causes of complaints, implemented effective solutions, and significantly improved customer satisfaction.
  • Served as the primary point of contact for all customers, addressing and resolving issues promptly to ensure fast communication and great levels of service.
  • Trained and mentored employees for promotion into supervisory roles, ensuring leadership continuity and upholding company quality standards.

Inventory Associate

GolfRoots
06.2024 - Current
  • Assisted in fulfilling high-volume orders (300+), ensuring fast, accurate service while contributing with logistical improvements to streamline the process.
  • Organized product placement for efficient retrieval, ensuring fast and accurate order fulfillment upon purchase.

Media Director

First Baptist Church of Plano
06.2023 - 06.2025
  • Operated front-of-house sound board for services and special events, ensuring high-quality audio and smooth technical execution.
  • Ensured all communication systems were fully operational prior to events, supporting seamless coordination and timely execution.


Education

Bachelor of Arts - English

Universidade Federal Do Amazonas
Brazil, AM
12-2019

Skills

  • Solution Oriented
  • Training and Management
  • Inventory and Organization
  • Quality Control

Timeline

Inventory Associate

GolfRoots
06.2024 - Current

Media Director

First Baptist Church of Plano
06.2023 - 06.2025

Operations Manager

Sundance Trash Valet
01.2022 - Current

Bachelor of Arts - English

Universidade Federal Do Amazonas

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