Summary
Overview
Work History
Education
Skills
Languages
Certification
Community Service
References
Timeline
Generic

Rowan Perkins

Putney,VT

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. As well as hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deli Associate

Allen Brothers
Westminster, VT
01.2023 - 08.2023
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.
  • Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
  • Received deliveries from vendors and ensured accuracy of order against invoice.
  • Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
  • Restocked condiments such as pickles, olives, peppers, onions, as necessary throughout the day.
  • Cleaned work areas regularly to maintain hygiene standards established by the company.
  • Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.

Waitress/Ice Cream Server

Dari Joy
Bellows Falls, VT
06.2022 - 09.2022
  • Answered questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Greeted customers and provided menus.

Cashier/Sales Associate

Vermont Country Store
Rockingham , VT
06.2020 - 05.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

Bachelors - Criminal Justice

Curry College
Milton, MA
05-2027

High School Diploma -

Bellows Falls Union High School
Bellows Falls, VT
06-2023

Skills

  • Safe Food Handling Practices
  • Inventory Rotation
  • Cleanliness and Sanitation
  • Register Operations
  • Great customer service and communication
  • Product Recommendations

Languages

English
Full Professional

Certification

  • Stop the bleed certified
  • OSHA certified
  • CPR certified

Community Service

Flannel Festival located in Rockingham Vermont

  • In close vicinity of my hometown, there is a flannel festival that occurs every year. When I was in high school, and even so now that I don't need the community service hours anymore, I continue to volunteer every year. This festival includes various booths of all kinds of different commodities, live music, as well as catered food. While offering my hours to help them out I conduct traffic, serve food, organize and clean, help out in booths, and offer my help to any customer who is in need.

Shadowing as a Socialworker at Capabilities Partnership located in Southern New York

  • At the end of my senior year of high school, I was not only in need of community service hours but I peaked an interest in social working and realizing I had the ability to help those in need. This took me to take a trip to see my aunt who is currently living in New jersey, and is working as a social worker in Southern New York. I worked with her for several days; I shadowed her, analyzed her work ethics, organized and restocked the food shelf, and experienced first hand the importance of helping other people,

References

References available upon request.

Timeline

Deli Associate

Allen Brothers
01.2023 - 08.2023

Waitress/Ice Cream Server

Dari Joy
06.2022 - 09.2022

Cashier/Sales Associate

Vermont Country Store
06.2020 - 05.2022

Bachelors - Criminal Justice

Curry College

High School Diploma -

Bellows Falls Union High School
  • Stop the bleed certified
  • OSHA certified
  • CPR certified
Rowan Perkins