Summary
Overview
Work History
Education
Skills
Timeline
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Rowan Underhill

Appleton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Policy Specialist

Jewelers Mutual
01.2022 - 05.2024
  • Trained new hires and was the primary go-to person for specific processes
  • Maintained a consistent high quality score
  • Created, canceled, and edited customers' jewelry insurance policies; updated personal information
  • Sent customers quotes and emails regarding specific circumstances
  • Managed vault safe deposit box items- added/removed, dates and how many times items were physically removed and returned to the vault

Data Entry Clerk

Miller
04.2021 - 08.2021
  • Reached out to customers via email in a timely manner regarding item clarifications and items that were out of stock
  • Made notes in the system accordingly
  • Entered purchase orders with high accuracy

Data Entry Clerk

US Bank
09.2020 - 03.2021
  • Used the given data to accurately calculate values
  • Entered the appropriate specific automobile data, being sure not to add extra items that do not qualify for extra value
  • Sent appropriate letter to customers

Teller, Member Service Representative

Capital Credit Union
04.2016 - 07.2020
  • Listened to customers to see if I could assist them with their accounts by offering a different type of account or service
  • Accurately processed members' transactions
  • Maintained a balanced cash drawer
  • Opened and closed the branch
  • Managed the vault: adding or depositing cash from tellers, ordering and selling cash and coin, creating and updating members' safe deposit boxes

Education

No Degree - Professional Communications

Fox Valley Technical College
Appleton, WI

High School Diploma -

Neenah High School
06.2007

Skills

  • Organizational skills
  • Time management
  • Office management
  • Data entry
  • Microsoft Office Suite
  • 80 WPM

Timeline

Policy Specialist

Jewelers Mutual
01.2022 - 05.2024

Data Entry Clerk

Miller
04.2021 - 08.2021

Data Entry Clerk

US Bank
09.2020 - 03.2021

Teller, Member Service Representative

Capital Credit Union
04.2016 - 07.2020

No Degree - Professional Communications

Fox Valley Technical College

High School Diploma -

Neenah High School

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Rowan Underhill