Skills
Work History
Education
Overview
Generic

Rowdy DeMarquette

Ponca City,OK

Skills

  • Customer Service
  • Communications management
  • Effective problem solving
  • Strong Work Ethic
  • Building rapport
  • De-escalation Techniques
  • Calm and Professional Under Pressure
  • Building Trust and Loyalty
  • Customer Needs Assessment
  • Active Listening
  • Issue Resolution
  • Policy Enforcement
  • Problem-Solving
  • Handling Escalations
  • Decision Making
  • Team Building
  • Relationship Building
  • Coaching and Mentoring
  • Strategic Planning

Work History

Sales Floor Lead

Skyway DCJR
Ponca City, OK
01.2019 - Current
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Used CRM database to track referral and appointment data.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Sales Manager (2nd Job)

F&F manufacturing
Bartlesville, OK
01.2019 - 08.2022
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Prepared sales production reports for senior management.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Built territory-specific sales plans by reviewing competitor activities and lead spending trends.
  • Called more than 200 warm contacts each week to enhance sales opportunities.
  • Greeted customers to determine wants or needs.
  • Exchanged merchandise for customers and accepted returns.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Sales Representative

Davis Moore Auto Group / Bob Hurley CDJR PC
Ponca City, OK
12.2012 - 12.2018
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Analyzed customer feedback to improve products and services.
  • Maintained accurate records of all sales and prospecting activities.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Attended industry events such as conferences, seminars.
  • Developed key customer relationships to increase sales.

Education

High School Diploma -

Ponca City High School
Ponca City, OK
05.2012

Trade School - Collision Repair Technology

Pioneer Vo-tech
Ponca City, OK
04.2012

Overview

11
11
years of professional experience

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Rowdy DeMarquette