Summary
Overview
Work History
Education
Skills
acomplishments
Timeline
Generic

Rowe Whitcomb

Austin

Summary

Experienced in guest relations, with a strong focus on ensuring seamless service and satisfaction. Skilled in problem-solving and resourcefulness to address and resolve guest inquiries effectively. Adept at leveraging social awareness to understand and anticipate guest needs, offering tailored recommendations that provide overall satisfactory experiences.

Overview

4
4
years of professional experience

Work History

Food Service Worker

Cava Grill
11.2023 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Grocery Shopper

Whole Foods
02.2024 - 05.2024
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.

Shift Lead

Amy's Ice Creams
02.2023 - 11.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Lifegaurd

Lake Travis Waterloo Adventures
04.2021 - 09.2023
  • Responded to emergency situations in a timely, efficient manner.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Junk Removal

ATXJUNKPROS
01.2023 - 08.2023
  • Self ran and owned company
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Resolved customer service issues with timely and professional resolutions.

Front Desk Receptionist/lifegaurd

Westlake Athletic and Community Center (WACC)
08.2022 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office, and lobby/restroom area to create professional and welcoming environment for visitors and employees.
  • Resolved customer problems and complaints.
  • would rotate with shifts from the front desk and also worked at there aquatic center as a lifegaurd part time


Education

Bachelor of Arts - Business Administration

Asu Online
05-2028

General Studies

Westlake High School
Austin, TX
05-2023

Skills

  • Customer service
  • Guest experiences/Guest services
  • Socially adaptable/intelligent
  • Strong work ethic
  • Effective problem solving
  • Excellent multitasking
  • Hospitality
  • Exceptional communication
  • Proactive attitude
  • Telephone etiquette

acomplishments

All Academic First team for westlake Highschool

Averaged a 3.9 Gpa while playing varsity basketball and working a part time job. 

Timeline

Grocery Shopper

Whole Foods
02.2024 - 05.2024

Food Service Worker

Cava Grill
11.2023 - Current

Shift Lead

Amy's Ice Creams
02.2023 - 11.2023

Junk Removal

ATXJUNKPROS
01.2023 - 08.2023

Front Desk Receptionist/lifegaurd

Westlake Athletic and Community Center (WACC)
08.2022 - 04.2023

Lifegaurd

Lake Travis Waterloo Adventures
04.2021 - 09.2023

Bachelor of Arts - Business Administration

Asu Online

General Studies

Westlake High School

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Rowe Whitcomb