Rowina (Wyn) Dent
Cordova,MD
Summary
Project Manager specializing in design management and customer relations. Achieved improvements in productivity and client satisfaction through effective communication and feedback analysis. Focused on leveraging extensive experience to contribute to operations, project management, and customer success.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Project Manager
Tuckahoe Hardwoods
Easton, MD
01.2019 - 08.2026
- Managed client accounts, ensuring timely communication and support.
- Improved productivity by increasing customer communication and responding to feedback.
- Developed strong relationships with clients to understand their business needs.
- Identified client growth opportunities through market trend analysis.
- Analyzed customer feedback data and developed strategies for addressing issues in a timely manner.
- Collaborated on business plans aligned with customer requirements.
- Built long-term client relationships, resolved issues, and collaborated with production and logistics teams to ensure successful project completion.
- Networked at conventions to strengthen relationships with new and existing clients.
Volunteer
Saint Vincent De Paul
Easton, MD
02.2017 - 06.2017
- Ensured clean, neat, and operational facilities to support program activities.
- Utilized strong interpersonal communication skills to effectively share information with team members and stakeholders.
- Organized community outreach events to promote local resources and services.
- Assisted clients in accessing food, clothing, and shelter services.
- Managed inventory of donated goods for distribution to families in need.
Education
General Studies -
Chesapeake College
MarylandPolitical Science
Colegio De San Juan De Letran
Manila, PhilippinesSkills
- Project management
- Account management
- Customer relationship management
- Project planning and development
- Resource allocation
- Risk management
- Product development
- Time management
- Team collaboration
- Effective communication
- Negotiation skills
- Conflict resolution
- Problem solving
- Adaptability
- Customer relations
- Relationship building
- Microsoft Office
Languages
English
Full Professional
Filipino
Full Professional
Bahasa
Limited
Timeline
Project Manager
Tuckahoe Hardwoods
01.2019 - 08.2026
Volunteer
Saint Vincent De Paul
02.2017 - 06.2017
General Studies -
Chesapeake College
Political Science
Colegio De San Juan De Letran