Roxana Alfonso
Houston
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager Metro by T-mobile
Metro by T-Mobile
01.2023 - 01.2025
- Implemented training programs for enhanced employee skills.
- Streamlined communication processes to foster transparency among departments.
- Managed budgets for various departmental initiatives.
- Coordinated recruitment efforts to attract top talent.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
MEDICAL ASSISTANT
USA Virtual Education
California City, CA11-2024
GED -
Long Star Collage
250 N Sam Houston Pkwy E, Houston, Texas 7706010-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Manager Metro by T-mobile
Metro by T-Mobile
01.2023 - 01.2025
MEDICAL ASSISTANT
USA Virtual Education
GED -
Long Star Collage
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