Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roxana Castro

Bothell,WA

Summary

Strong problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience

Work History

Small Business Owner

R & D Market LLC
03.2012 - 02.2024
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.

Seafood Manger, Service Deli Manager, Meat Clerk

Albertsons Grocery Store
09.1997 - 06.2009
  • Coordinated weekly specials and promotions to highlight unique products or ingredients, driving increased sales.
  • Increased customer satisfaction by providing exceptional seafood product knowledge and recommendations.
  • Ensured compliance with food safety regulations by regularly inspecting work areas, equipment, and employee practices.
  • Maintained a clean and organized seafood department, ensuring freshness and quality for customers.
  • Oversaw daily operations in the seafood department including receiving deliveries, pricing items accurately, updating signage as needed, and ensuring proper rotations were followed consistently.

Education

No Degree - Spanish Medical Interpreter

Everett Community College
Everett, WA
06.2024

High School Diploma -

Encina Preparatory School
Sacramento, CA
06.1996

Skills

  • Small business operations
  • Planning and execution
  • Vendor Relations
  • Financial Management
  • Staff hiring
  • Employee Performance Management
  • Payroll Administration
  • Customer Service
  • Decision-Making
  • Customer Relations
  • Budget Management

Languages

Spanish
Native or Bilingual

Timeline

Small Business Owner

R & D Market LLC
03.2012 - 02.2024

Seafood Manger, Service Deli Manager, Meat Clerk

Albertsons Grocery Store
09.1997 - 06.2009

No Degree - Spanish Medical Interpreter

Everett Community College

High School Diploma -

Encina Preparatory School

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Roxana Castro