Roxana Chile Lorenzo
Homestead,FL
Summary
Compassionate and detail-oriented Medical Assistant with 2 years of experience in providing high-quality patient care and administrative support in fast-paced healthcare environments, along with 1 year of experience as a Nursing Assistant. Committed to delivering exceptional care while maintaining a positive, organized, and efficient workflow. Seeking to contribute skills and dedication to a dynamic healthcare team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Coordinator
T.J Maxx
Homestead, FL
05.2024 - Current
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Providing customer service at the cash register.
- Resolved customer complaints or answered customers' questions.
- Check that the products have the correct price.
Medical Assistant
Salud Publica
Pinar Del Rio , Cuba
10.2021 - 12.2023
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Administered medications under physician's supervision.
- Taking vital signs and a general physical examination of the patient.
- Blood sampling for complementary purposes.
Nursing Assistant
Salud Publica
Pinar Del Rio , Cuba
09.2020 - 09.2021
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Collected specimens from patients for laboratory testing purposes.
Education
High School Diploma -
Pedro Garcia Veloz
San Luis, Cuba07-2018
Medicine
Universidad De Ciencias Medicas
Pinar Del Rio, CubaSkills
- Phlebotomy
- Check-in coordination
- Medical office administration
- Patient-focused care
- Communicating with patient families
- Microsoft Office
Languages
Spanish
Native/ Bilingual
English
Elementary
Certification
- Registered Medical Assistant - RMA / Solidaridad Sin Fronteras / May 2024
- Registered Phlebotomy Technician - RPT / Solidaridad Sin Fronteras / May 2024
- Basic Life Support Provider (CPR and AED) / American Heart Association / May 2024
Timeline
Customer Service Coordinator
T.J Maxx
05.2024 - Current
Medical Assistant
Salud Publica
10.2021 - 12.2023
Nursing Assistant
Salud Publica
09.2020 - 09.2021
High School Diploma -
Pedro Garcia Veloz
Medicine
Universidad De Ciencias Medicas
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