Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROXANA Y. FLORES

San Jose,CA

Summary

Bilingual administrative professional with a strong background in contract administration and project coordination. Proven record in optimizing contract workflows, ensuring compliance, and enhancing operational efficiency through effective collaboration with cross-functional teams.

Overview

32
32
years of professional experience

Work History

Contract Administrator

Universal Site Services
San Jose, CA
06.2021 - Current
  • Administer all aspects of contractor contracts, including issuance, collection, and record keeping.
  • Tracked and followed up on pending contract appendices, ensuring timely execution.
  • Implement quality assurance measures to maintain accuracy and integrity of all contract documentation.
  • Identified opportunities to streamline contract workflows, enhancing efficiency and minimizing processing delays.
  • Collaborate with field operations and sales teams to collect precise contractual information.
  • Generated monthly reports on expiring contracts, validated data accuracy, and distributed to regional teams.
  • Process new account setups, cancellations, and account changes efficiently.

Project Administrator (Contractor)

Bloom Energy
San Jose, CA
02.2021 - 05.2021
  • Facilitated COVID-19 incident tracking and reporting to enhance company safety initiatives.
  • Monitored incident progress to ensure safe, timely return-to-work processes.
  • Executed administrative duties, including data entry, filing, mailing, and phone support, to ensure efficient office operations.

Anchor/Administrative Assistant

Redwood Electric Group
Santa Clara, CA
08.2017 - 07.2020
  • Coordinated travel, managed calendars, and planned office events, streamlining administrative processes.
  • Maintained project reports, budgets, and tracked overdue client payments, improving collections efficiency.
  • Supported engineers, project managers, and leadership with project administration and coordination, ensuring timely completion of tasks.

Project Administrator (Contractor)

Redwood Electric Group
Santa Clara, CA
11.2016 - 07.2017
  • Ensured project compliance and documentation; implemented process improvements to streamline workflows and enhance project execution.
  • Coordinated project schedules and timelines for multiple energy initiatives.
  • Managed documentation and reporting for project compliance and tracking.
  • Facilitated communication between teams to ensure project alignment.
  • Facilitated communication between project teams and Records Management organization to optimize information sharing.

HR Assistant (Contractor)

Intersect ENT
Menlo Park, CA
03.2016 - 04.2016
  • Assisted with recruitment processes and maintained candidate databases.
  • Coordinated onboarding sessions for new employees and facilitated training materials.
  • Assisted in organizing HR events and compiling reports for permanent and contract staff to enhance communication and engagement.
  • Supported payroll processing and ensured accurate employee records management.
  • Updated employee files and maintained confidential records to ensure compliance with HR policies.

HR Assistant / Front Desk Coordinator (Contractor)

Velodyne Acoustics, Inc.
Morgan Hill, CA
04.2015 - 09.2015
  • Coordinated recruitment efforts, scheduling interviews and communicating with candidates.
  • Supported onboarding processes, providing new hires with necessary training materials.
  • Maintained HR records for streamlined access, coordinated executive calendars to optimize scheduling, and organized employee events to enhance workplace culture.
  • Managed employee records and ensured confidentiality standards were upheld.
  • Assisted accounting and payroll teams with accurate documentation, managed office supplies for efficient operations, and performed front desk duties to ensure smooth visitor experience.

Administrative Assistant (Contractor)

Agilent Technologies
Santa Clara, CA
07.2014 - 01.2015
  • Coordinated departmental calendars, meetings, travel, purchase orders, and office supplies to ensure seamless operations.
  • Coordinated schedules for executives and team meetings across multiple departments.
  • Managed correspondence and communications for the leadership team effectively.
  • Facilitated onboarding for new hires, including office setup and IT account creation, to enhance their integration into the team.
  • Organized and maintained confidential files, ensuring data integrity and security.

Sales Administrator / Customer Service Rep

NBC Universal / Telemundo
San Jose, CA
02.2011 - 03.2014
  • Managed sales inventory and client data to enable national and local account executives in meeting client needs.
  • Facilitated revenue recovery through pre-emption reconciliation and make-goods management, ensuring accurate billing.
  • Trained new staff on traffic systems and ensured continuity of operations during staff absences.

Traffic Coordinator / Sales Administrator

NBC Universal / Telemundo
San Jose, CA
07.1994 - 08.2009
  • Coordinated daily traffic schedules for television programming and advertising content.
  • Coordinated daily programming and commercial traffic, ensuring compliance and supporting revenue maximization.
  • Served as traffic system super user, training incoming sales staff and streamlining workflow processes.
  • Managed communication between production teams and scheduling departments effectively.
  • Oversaw the distribution of promotional materials across various platforms.

Education

Bookkeeping Certificate -

California Business College
San Jose, CA

High School Diploma -

Independence High School
San Jose, CA

Skills

  • Contract Administration & Compliance
  • Contract oversight
  • Contract reviews
  • Quality control
  • Quality improvement
  • Requests for information
  • Project coordination
  • Project assistance & Documentation
  • Oracle iProcurement
  • Microsoft Office Proficient
  • Workflow optimization
  • Record reporting
  • Data Privacy Compliance
  • Analytical skills
  • Time management
  • Task Prioritization
  • Organizational skills
  • Detail orientation
  • Team collaboration
  • Conflict resolution
  • Issue resolution
  • Excellent communication
  • Relationship management
  • Team Development
  • WebEx

Timeline

Contract Administrator

Universal Site Services
06.2021 - Current

Project Administrator (Contractor)

Bloom Energy
02.2021 - 05.2021

Anchor/Administrative Assistant

Redwood Electric Group
08.2017 - 07.2020

Project Administrator (Contractor)

Redwood Electric Group
11.2016 - 07.2017

HR Assistant (Contractor)

Intersect ENT
03.2016 - 04.2016

HR Assistant / Front Desk Coordinator (Contractor)

Velodyne Acoustics, Inc.
04.2015 - 09.2015

Administrative Assistant (Contractor)

Agilent Technologies
07.2014 - 01.2015

Sales Administrator / Customer Service Rep

NBC Universal / Telemundo
02.2011 - 03.2014

Traffic Coordinator / Sales Administrator

NBC Universal / Telemundo
07.1994 - 08.2009

Bookkeeping Certificate -

California Business College

High School Diploma -

Independence High School
ROXANA Y. FLORES