Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ROXANA GARCIA CARCAMO

Hawthorne,California

Summary

I am a highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication, seeking to leverage these abilities in an entry-level position. Eager to challenge myself in a new field is my recent goal. I have 10 years of customer service experience. I am hardworking, great in a team or as an outgoing individual and always ready for a challenge. I am willing to dedicate my work in a new career and focus on growing as a professional.

Overview

10
10
years of professional experience

Work History

Independent Contractor for Pet Mobile Grooming

Pawgo
06.2024 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and requests.
  • Communicated effectively with clients throughout the entire service.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs and their pets.
  • Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.

Certified Groomer

Healthy Spot
04.2022 - 05.2024
  • Customer Service
  • Pet Stylist for dogs; make them look and feel great with time and patience.
  • Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
  • Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.

Groomer

VCA Animal Hospital
12.2020 - 04.2022
  • Pet stylist for dogs and cats
  • Proper restraint knowledge for cats and dogs
  • Helped veterinary technicians with restraining pet for vaccines and blood draws
  • Little knowledge of technician duties ex: administering vaccines and medications for pets
  • Cleaned and cared for cats and dogs in facility ex: walking dogs, cleaning kennels, and feedings

Mobile Dog Groomer

Groomingdales
01.2020 - 12.2020
  • Drive and go to clients home to groom dogs for their best convenience
  • Create easy and efficient ways to dog grooming right at the doorstep
  • Operate scheduling services promptly and efficiently
  • Drive a RAM ProMaster 2500 van daily and safely

Professional Pet Stylist

PetSmart
11.2015 - 01.2020
  • Pair customers to fulfill their needs for their pet(s)
  • Receptionist: answered phone calls to make appointments
  • Complete deadlines in daily assignments

Associate Trainer

Panera Bread
12.2014 - 03.2019
  • Train new hires in different sections: Cashier, Line cook, Food Preparation, and Waiter
  • Well rounded in every section of restaurant
  • Organized and clean with work stations

Education

Some classes completed -

Santa Monica & Cerritos College

High School Diploma -

John C. Fremont High School
01.2014

Skills

  • Customer service
  • Time management
  • Detail oriented
  • Fluent in Spanish
  • Adaptability
  • Well organized
  • Problem Solving
  • Motivated
  • Client Relationship Building

Languages

Spanish
Native or Bilingual

Timeline

Independent Contractor for Pet Mobile Grooming

Pawgo
06.2024 - Current

Certified Groomer

Healthy Spot
04.2022 - 05.2024

Groomer

VCA Animal Hospital
12.2020 - 04.2022

Mobile Dog Groomer

Groomingdales
01.2020 - 12.2020

Professional Pet Stylist

PetSmart
11.2015 - 01.2020

Associate Trainer

Panera Bread
12.2014 - 03.2019

Some classes completed -

Santa Monica & Cerritos College

High School Diploma -

John C. Fremont High School

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ROXANA GARCIA CARCAMO