Roxana Juarez
Mableton,GA
Summary
Dynamic individual with 6+ years of work and hands on experience in optical/optometry. Proven knowledge of customer communications, contract compliance and conflict resolution. Aiming to leverage my abilities to successfully fill the industrial role at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Optical Sales Associate/ Non-licensed Optician
Georgia Eye Specialists
07.2023 - Current
- Educate patients about the significance of eye health and protection, while understanding their lifestyles to determine the most suitable frame and lens combination.
- Assist customers in troubleshooting issues with eyewear or contact lenses, offering prompt solutions.
- Performed I&R's
- Spanish interpreter for the whole clinic
- Opening and closing of the practice including the recording of the daily financial closeout report.
- Responsible for inventory
- Supported onsite Dr. with scheduling of appointments
- Keep in contact with and bill insurances, file claims, order materials
- Fit, dispense and adjust eyewear
Frame Specialist
Myeyelab
07.2020 - 07.2023
- Calibrate seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Educate patients on their prescriptions signed by Optometrists
- Conduct initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
- Assist patient with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
- Maintain thorough records of customer information, prepared detailed work payments, pulled vision insurance benefits and collected balances from customers.
Warehouse Laborer
ADCO International Plastics
08.2019 - 06.2020
- Assembled medical products, set up different machines, inspected the products quantity and quality
- Updated daily logs with regular shift activities and incident details
- Packed products for easy transportation such as preparing pallets of boxes
- Kept warehouse stations and equipment in good working order in line with OSHA requirements
Sales Associate
Bronco Western Wear
08.2018 - 02.2020
- Provided positive first impressions to welcome existing, new and potential customers.
- Opened/closed store, placed special orders
- Compute sales prices, received & processed cash or credit payments as well as balance cash drawers
- Tracked stock using company inventory management software
Education
High School Diploma -
South Cobb High School
Austell, GAL.D.O - ABO/NCLE
.
12-2025
Skills
- Solid sales skills
- Ability to read schematics
- Knowledge on operating certain equipment and machinery
- Marketing skills
- Customer service
- Good communication and time management
- Fluent in English & Spanish
- Technical skills, such as knowing how to use special tools like lensometers
- Manual dexterity skills
Timeline
Optical Sales Associate/ Non-licensed Optician
Georgia Eye Specialists
07.2023 - Current
Frame Specialist
Myeyelab
07.2020 - 07.2023
Warehouse Laborer
ADCO International Plastics
08.2019 - 06.2020
Sales Associate
Bronco Western Wear
08.2018 - 02.2020
High School Diploma -
South Cobb High School
L.D.O - ABO/NCLE
.
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