Roxana Perez
El Monte,CA
Summary
Friendly Positive attitude, Enthusiastic team player who possesses strong interpersonal skills, with great repertoire with customers and management. Able to respond appropriately to changes in direction or unexpected situations. Dependable and able to work effectively under pressure while consistently delivering high-quality results. Seeking a position where I can bring professionalism and poise to their front line.
Overview
3
3
years of post-secondary education
Work History
Retail Sales Associate
TJ Maxx, TJX Companies
Monrovia, California
07.2026 - Current
- Courteously and respectfully assisted a diverse customer base within a high volume, deadline driven company
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Promoted credit and loyalty programs, enhancing customer engagement and retention.
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Facilitated clear communication between clients, employees, and management, answering multiline.
- Contributed to store shrink reduction efforts to enhance overall inventory management.
Education
High School Diploma -
Opportunities For Learning
Irwindale, CA 11.2020 - 01.2024
-
Pasadena City College
Pasadena, CA 06.2023 - 07.2023
Skills
- Bilingual and Biliterate in English/Spanish
- Computer literacy
- Call Handling & Routing
- Typing skills
- Cash handling accuracy
- Interpersonal skills
- Written and verbal communication
- Problem-solving
- Calm under pressure
- Capable of multi-tasking
- Team collaboration
- Time management
Timeline
Retail Sales Associate
TJ Maxx, TJX Companies
07.2026 - Current
-
Pasadena City College
06.2023 - 07.2023
High School Diploma -
Opportunities For Learning
11.2020 - 01.2024