ROXANA REYES
Scheduling Coordinator
Gary,IN
Summary
Detail-oriented Scheduling Coordinator with a proven track record of optimizing scheduling processes to enhance operational efficiency and productivity. Expertise in managing complex schedules while demonstrating exceptional organizational and communication skills, enabling seamless adaptation to shifting priorities. A commitment to fostering collaboration and ensuring smooth operations has consistently improved workflow and team performance. Passionate about leveraging skills to contribute to organizational success and enhance overall effectiveness.
Overview
15
15
years of professional experience
Work History
Scheduling Coordinator
Collabera
12.2024 - Current
- Coordinated scheduling for department, optimizing resource allocation and meeting project deadlines.
- Developed and maintained advanced scheduling systems to enhance operational efficiency and workflow management.
- Implemented process improvements that reduced scheduling conflicts and increased team productivity.
Scheduler/Receptionist
ROBERT HALF
06.2024 - 08.2024
- Schedule daily Routes for Technicians
- Check in paper work for routes
- Invoicing
- Schedule appointments for System Service for established clients and potential clients
- Filling
- Quick Books Deposits
- Answer 5-line switchboard
- Meet and Great Clients
- Assist co-workers when needed
Receptionist
ADDISON GROUP
12.2023 - 03.2024
- Check out patient
- Schedule follow-up appointments
- Confirm next day appointments
- Complete paperwork for prior authorizations
- Fax orders to appropriate facilities for future procedures and blood work
- Return voicemail messages
- Forward message to appropriate physicians and staff
- Attend monthly mandatory meetings
- Answer phones
- Assist my co-workers when needed
Scheduler
COMMUNITY HEALTHCARE SYSTEMS
04.2023 - 12.2023
- Answer high volume calls
- Schedule procedures
- Direct calls to appropriate departments
- Schedule exams including but not limited to: Mammogram, x-rays, US, MRI and CT scans, Echos, and other outpatient procedures
- Attend weekly meetings
- Assist my coworkers when needed
- Fax order forms for specialty exams to appropriate facilities
Customer Service
ADDISON GROUP
10.2022 - 04.2023
- Answer high volume calls
- Schedule procedures
- Transfer calls to appropriate departments
Medical Receptionist
CAM MEDICAL GROUP
02.2022 - 10.2022
- Answers high volume of incoming calls
- Schedules patient appointments for primary care
- Confirms appointments
- Faxes records
- Collects payment
- Mails reminders and referrals
- Registers patients into ATHENA
- Updates patient demographic information
- Verifies patient insurance and obtains authorizations
- Meets and greets patients
Assembly, Quality
DAKKOTA INTEGRATED SYSTEMS
08.2016 - 02.2022
- Oversaw and inspected vehicle assembly
- Made sure there was no damage or dents on vehicle parts
- Reported damage to assembly team for repairs
- Quality assurance of products
- Product installation
Medical Assistant
ST. ANTHONY HOSPITAL
03.2011 - 03.2014
- Roomed Patients
- Obtained vitals
- Check patients in and out
- Obtained patient medical history
Education
Associate of Medical Billing and Coding -
BRYANT & STRATTON COLLEGE
Online06.2022
Medical Assistant Certificate - undefined
EVEREST COLLEGE
Merrillville, IN06.2007
GED - undefined
GOLCONDA JOB CORP.
Golconda, IL06.1994
Skills
- Healthcare receptionist
- Patient appointment scheduling
- Medical Billing
- HIPAA compliance
- Patient record management
- Insurance eligibility verification
- Patient management skills
- Proficient in multi-line phone systems
- Healthcare vocabulary expertise
- Skilled in utilizing ATHENA software
- Experienced with EPIC software
- Customer support
- Bilingual communication
- Skilled in digital tools and technologies
- Effective communication
- Proficient in computer applications
- Basic arithmetic proficiency
- Efficient typing speed
- Fluent in two languages
- Dedicated work ethic
- Problem-solving skills
- Clear and concise communication
- Analytical problem-solving
- Accurate data entry
Timeline
Scheduling Coordinator
Collabera
12.2024 - Current
Scheduler/Receptionist
ROBERT HALF
06.2024 - 08.2024
Receptionist
ADDISON GROUP
12.2023 - 03.2024
Scheduler
COMMUNITY HEALTHCARE SYSTEMS
04.2023 - 12.2023
Customer Service
ADDISON GROUP
10.2022 - 04.2023
Medical Receptionist
CAM MEDICAL GROUP
02.2022 - 10.2022
Assembly, Quality
DAKKOTA INTEGRATED SYSTEMS
08.2016 - 02.2022
Medical Assistant
ST. ANTHONY HOSPITAL
03.2011 - 03.2014
Medical Assistant Certificate - undefined
EVEREST COLLEGE
GED - undefined
GOLCONDA JOB CORP.
Associate of Medical Billing and Coding -
BRYANT & STRATTON COLLEGE