Roxana Roa Cruz
Chicago Heights,IL
Summary
Results-driven Fulfillment Associate focused on delivering exceptional customer service and maintaining inventory accuracy. Known for strong attention to detail and collaboration skills, ready to leverage experience to enhance operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
Matteson, IL
05.2023 - Current
- Operated warehouse equipment to fulfill customer orders accurately and efficiently.
- Maintained inventory accuracy through regular cycle counts and system updates.
- Collaborated with team members to streamline packing processes, enhancing workflow efficiency.
- Trained new associates on safety protocols and fulfillment procedures to ensure compliance.
Expo Runner
Flossmoor Station Restaurant
Flossmoor, IL
08.2018 - 10.2021
- Coordinated timely delivery of food orders to ensure customer satisfaction.
- Managed inventory levels, assisting in stock organization and replenishment.
- Trained new staff on operational procedures and service standards.
- Streamlined communication between kitchen and front-of-house staff for efficient service.
Education
Associate of Science - Nursing
Prairie State College
Chicago Heights, IL05.2028
High School Diploma -
Bloom High School
Chicago Heights, IL05.2020
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Friendly and courteous
Certification
- First Aid/CPR Certified
- CNA - Certified Nursing Assistant
Languages
Spanish
Native or Bilingual
Interests
- Road Trips
- Drawing and Painting
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Fulfillment Associate
Amazon
05.2023 - Current
Expo Runner
Flossmoor Station Restaurant
08.2018 - 10.2021
Associate of Science - Nursing
Prairie State College
High School Diploma -
Bloom High School