Roxana Rosales
Acworth,GA
Summary
Highly successful Food Delivery Driver with a strong focus on coordinating routes and delivery schedules to maximize performance and ensure customer satisfaction. Motivated by the opportunity to satisfy customers and provide exceptional service. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces, and customer areas. Experienced team player with a strong service record, good organizational skills, and a productive approach to handling simultaneous tasks. Always focused on producing high-quality and professional results.
Overview
6
6
years of professional experience
Work History
Janitor
Pro Squared Janitorial
10.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Reported damages and hazardous conditions to management for further action.
Driver
Uber Eats
02.2022 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Achieve strong performance ratings.
- Developed and maintained professional relations between customer, store personnel and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Completed on-time deliveries by choosing best and most efficient routes.
- Cleaned vehicle regularly to maintain professional appearance
Training Director
Crumbl Cookies
09.2021 - 01.2022
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Determined quantity of product to prepare for next day operation.
- Reported production malfunctions to managers and production supervisors.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices and procedures.
Security Rover
Allied Universal Security Services
03.2020 - 04.2021
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Machine Operator
Oechsler Motion
06.2019 - 01.2020
- Trained new team members on correct procedures for operating machines.
- Set up and operated various machine tools and jigs to produce precision parts.
- Followed job specifications to correctly set up accessories and tools for each piece of equipment.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Reviewed final products to spot issues, assign quality grades and remove unacceptable work to correct problems or dispose of materials.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Reviewed blueprints and specifications to understand each job and plan correct sequence, minimizing errors and avoiding wasted materials.
- Inspected products and machines to maintain quality and efficiency.
- Regularly removed trash, organized tools and check shop's equipment to maintain neat and safe work area.
Warehouse Associate
Hire Dynamics
10.2018 - 04.2019
- Scanned container labels to verify contents and determine target destination using RF scanners
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents
- Manually lifted materials weighing up to 20 pounds on regular basis
- Cleaned and maintained certain areas in warehouse in compliance with OSHA safety standards
- Identified defective, lost or missing merchandise and promptly reported issues to supervisor
- Prepared orders for shipment by picking and labeling merchandise.
Education
High School Diploma -
Etowah High School
Woodstock, GASkills
- Bilingual in English and Spanish
- Multitasking Abilities
- Good Telephone Etiquette
- Customer Service
- Read Blueprints
- Fast Learner
- Attention to Detail
- Maintain Equipment
Timeline
Janitor
Pro Squared Janitorial
10.2022 - Current
Driver
Uber Eats
02.2022 - Current
Training Director
Crumbl Cookies
09.2021 - 01.2022
Security Rover
Allied Universal Security Services
03.2020 - 04.2021
Machine Operator
Oechsler Motion
06.2019 - 01.2020
Warehouse Associate
Hire Dynamics
10.2018 - 04.2019
High School Diploma -
Etowah High School
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