Roxane Mashayekhi
East Greenbush,NY
Summary
Team-oriented Bakery Clerk experienced in weighing, packaging, and labeling bakery products and refilling and rotating items to maintain well-stocked inventory. Friendly and reliable individual with solid organizational and prioritization abilities paired with excellent customer service skills. Dependable individual with willingness to learn and perform new tasks.
Overview
3
3
years of professional experience
Work History
Bakery Teammate
Golub Group
Rensselaer, New York
09.2021 - Current
- Assisted in training new team members in bakery operations.
- Responded promptly to customer inquiries regarding bakery products.
- Followed health codes and safety regulations when handling food products.
- Received orders from customers and fulfilled them accurately.
- Tracked expiration dates on ingredients and finished products to ensure quality control standards were met.
- Assisted customers with their selections from the bakery case or counter.
- Decorated cakes with icing according to customer specifications.
- Provided excellent customer service by promptly responding to inquiries.
- Responsible for cleaning up spills or messes quickly and safely.
- Cleaned and sanitized utensils, equipment, and work areas.
- Stocked shelves with freshly baked goods in display cases.
- Operated various bakery equipment including ovens, mixers, grinders, slicers, sheeters, and proofers.
- Packaged finished products for sale in retail outlets or for delivery to customers.
- Listened to guests to understand needs and help each person select optimal products and services.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Maintained a clean and organized bakery area, complying with health and safety regulations.
- Managed customer complaints and resolved issues in a timely and professional manner.
- Labeled bakery products with prices, ingredients, and allergen information.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Ensured freshness and quality of bakery goods by performing regular quality checks.
- Prepared and packaged bakery goods for display and sale.
- Tracked sales and reported discrepancies to the supervisor.
Education
Bachelor of Arts - World Literature
State University College @ Buffalo
Buffalo, NY05-1983
Skills
- Greeting customers in friendly manner and executing their requests effectively and efficiently
- Knowledgeable about bakery products and their locations in bakery area
- Arrangement and placement of bakery items on sales floor and replenishment as needed during day and daily refresh
- Accurate packaging and labeling of bakery products
- Operate slicer, tray washer, all necessary equipment
- Taking Orders by phone and in person
References
References available upon request.
Timeline
Bakery Teammate
Golub Group
09.2021 - Current
Bachelor of Arts - World Literature
State University College @ Buffalo
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