Roxane Yost
Litchfield,Ohio
Summary
Accomplished Accounts Receivables Manager with expertise in collections, staff training, and operational efficiency. Proven ability to enhance team performance and drive business success through critical thinking and effective communication.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Regional Accounts Receivables & Billing Manager
Congruex
Columbus OH
03.2025 - Current
- Reduced accounts receivables balance by 50% for one client averaging $40 million in sales of employment within the first 10 months of employment.
- Performed client audits identifying untimely invoice submissions adding unnecessary time to company DSO.
- Identified inconsistent production claiming across multiple projects resulting in an 8% reduction of falsely claimed revenue
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Senior Accounts Receivable Analyst
Davey Resource Group
Richfield, OH
10.2020 - 12.2024
- Analyzed accounts receivable aging reports to identify trends and improve collection strategies.
- Collaborated with cross-functional teams to streamline invoicing processes, enhancing operational efficiency.
- Led initiatives to reduce outstanding receivables through targeted follow-up and customer communication strategies.
- Managed portfolio of approximately 52 clients valued at $250 million in average sales annually.
- Mentored junior analysts on best practices for account reconciliation and dispute resolution techniques.
- Developed training materials for new staff, ensuring adherence to company policies and procedures in accounts receivable management.
- Conducted regular audits of accounts receivable processes, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with the sales team, ensuring alignment between invoicing practices and contractual agreements with clients.
- Improved cash flow by monitoring and managing outstanding accounts receivable balances.
Senior Contract Manager
AT&T Construction & Engineering
Brecksville, OH
09.1996 - 12.2019
- Streamlined office operations to enhance efficiency and reduce overhead costs.
- Developed and implemented new administrative procedures, improving workflow consistency across departments.
- Analyzed operational performance metrics, identifying areas for improvement and implementing corrective actions promptly.
- Evaluated employee performance through regular assessments, identifying areas for improvement and providing actionable feedback for career growth.
- Improved communication between departments by implementing collaborative software tools and facilitating regular meetings for knowledge sharing.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
High School Diploma -
Strongsville High School
Strongsville, OHCertified - Paralegal
American Institute For Paralegal Studies
Middleburg Hts., OH05-1984
Skills
- Accounts receivable management
- Staff training and development
- Team building
- Personnel oversight
- Project management
- Workflow planning
- Operations monitoring
- Process improvements
- Collections management
- Problem-solving
- Attention to detail
- Critical thinking
- Effective communication
- Adaptability and flexibility
- Relationship building and management
Certification
Six Sigma Green Belt
Timeline
Regional Accounts Receivables & Billing Manager
Congruex
03.2025 - Current
Senior Accounts Receivable Analyst
Davey Resource Group
10.2020 - 12.2024
Senior Contract Manager
AT&T Construction & Engineering
09.1996 - 12.2019
High School Diploma -
Strongsville High School
Certified - Paralegal
American Institute For Paralegal Studies