Roxanna M. Bell
Henryetta,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added and new responsibilities to meet team/company goals. Quick, easy, and fast paced learner. Detail-oriented and strong personable skills!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Victim's Advocate
DA's Office - Safe Harbor
04.2023 - Current
- Provide services to victim's brought to office voluntarily or through the District Attorney's office for advocacy
- Make referrals as needed
- Host and prepare building for forensic interviews, as well as help coordinate MDT for the county all within the office
- Data entry for grant (ex. assist in turning in reports when due)
- Help with financials and keeping up to date on all accounts
- Work victim comp claims
- Ensure victim letters for cases being prosecuted are created and mailed
- Translate for victim's with legal aid, DA's office, Safe House, or anybody that needed services from Safe Harbor
- Safety plan with victims
- Collected statistical data and updated documentation to maintain client records
- Remain organized with heavy amount of paperwork
911 Telecommunicator
Okmulgee County 911
05.2019 - 04.2023
- Provide clear communication skills via phone and radio
- Route dispatch calls to EMS, police, and fire departments as appropriate
- Determine severity of each emergency
- Monitor and log emergency response activity on computer
- Remain educated on mapping systems
- Stay organized and alert for on duty officers.
Operations Coordinator and Spanish Translator
Covington Aircraft
03.2019 - 05.2019
- Communicate with sales team
- Assure the operations and maintenance on each engine was being completed
- Translate for Spanish speaking only customers via email and over the phone
- Update and edit any purchase orders
- Give appropriate quotes
- Learn, study, and know the parts of all 3 engines that company worked with
- Remain organized
- Update computer system as each engine finished each phase
911 Telecommunicator
Okmulgee County 911
02.2017 - 03.2019
- Provide clear communication skills via phone and radio
- Route dispatch calls to EMS, police, and fire departments as appropriate
- Determine severity of each emergency
- Monitor and log emergency response activity on computer
- Remain educated on the mapping systems
- Stay organized and alert for on duty officers.
Lead Server/Trainer
Red Lobster
07.2014 - 10.2015
- Considerable customer service
- Ability to work in stressful and loud environments
- Distribute money
- Positive attitude
- Maintaining supplies and inventory
- Clean personal serving section
- Train and lead new employees
- Remain organized in assigned section
Education
No Degree - General Studies
Oklahoma State University Institute of Technology
OkmulgeeNo Degree - General Studies
University of Central Oklahoma
EdmondDiploma - General Education
Henryetta High School
Henryetta05.2014
Skills
- Bilingual in Spanish
- Multitasker
- Organized
- Computer skills (data entry)
- Customer service
- Clerical experience
Accomplishments
Certified Forensic Interviewer - ChildFirst
Certification
- OLETS, 07/01/17, 07/01/19, The FBI data system
- IAED- INTERNATIONAL ACADEMIES OF EMERGENCY DISPATCH- ADVANCED EMD, 08/01/17, 08/01/19
- Forensic Interviewer, certified through ChildFirst on 03/29/2024
Awards
- 2022 Okmulgee County 911 Dispatcher of the Year, 05/21/22
- MERITORIOUS SERVICE AWARD, 11/30/20 (911)
- OUTSTANDING ACHIEVEMENT AWARD, 11/30/20 (911)
Languages
Spanish
Native or Bilingual
Timeline
Victim's Advocate
DA's Office - Safe Harbor
04.2023 - Current
911 Telecommunicator
Okmulgee County 911
05.2019 - 04.2023
Operations Coordinator and Spanish Translator
Covington Aircraft
03.2019 - 05.2019
911 Telecommunicator
Okmulgee County 911
02.2017 - 03.2019
Lead Server/Trainer
Red Lobster
07.2014 - 10.2015
No Degree - General Studies
Oklahoma State University Institute of Technology
No Degree - General Studies
University of Central Oklahoma
Diploma - General Education
Henryetta High School
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