Roxanna Franco
Chicago,IL
Summary
Friendly, diligent, responsible and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
5
5
years of professional experience
Work History
Cashier
Nicky's Of Beverly
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
Cashier
Dunkin' Donuts
10.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
La Fruiteria
11.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
The Excel Center
3438 169th St, Hammond IN. 4632310.2024
Skills
- Returns Processing
- Cash Register Operation
- Drawer Balancing
- Customer Service
- POS Systems
- Customer Assistance
- Cash Handling
- ID Verification
- Cleaning and Sanitizing
- Product Recommendations
- Product Restocking
- Order Taking
- Staff Training
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
Nicky's Of Beverly
03.2022 - Current
Cashier
Dunkin' Donuts
10.2021 - 07.2022
Cashier
La Fruiteria
11.2018 - 02.2020
High School Diploma -
The Excel Center
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