Summary
Overview
Work History
Education
Skills
Software
Timeline
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Roxanna Mendoza

Mechanical Engineering Student
Phoenix,AZ

Summary

Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various Solidworks programs and MS Office applications.

Overview

1
1
Language
3
3
years of post-secondary education
1
1
year of professional experience

Work History

GCU Tech Supporter

GCU Tech Support
Phoenix, AZ
08.2018 - 09.2018
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.

Cashier

Dulceria La Bonita
Phoenix, AZ
06.2017 - 11.2017
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers with special services, account updates and promotional options.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Bachelor of Engineering - Mechanical Engineering

Grand Canyon University
3300 W Camelback Rd, Phoenix, AZ 85017
08.2018 - Current

Skills

    Writing reports

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Software

MATLAB

MS Office

Multisim

Solidworks

LabVIEW

C programming

Timeline

GCU Tech Supporter

GCU Tech Support
08.2018 - 09.2018

Bachelor of Engineering - Mechanical Engineering

Grand Canyon University
08.2018 - Current

Cashier

Dulceria La Bonita
06.2017 - 11.2017

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Roxanna MendozaMechanical Engineering Student