MATLAB
Roxanna Mendoza
Mechanical Engineering Student
Phoenix,AZ
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various Solidworks programs and MS Office applications.
Overview
1
1
Language
3
3
years of post-secondary education
1
1
year of professional experience
Work History
GCU Tech Supporter
GCU Tech Support
Phoenix, AZ
08.2018 - 09.2018
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Cashier
Dulceria La Bonita
Phoenix, AZ
06.2017 - 11.2017
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers with special services, account updates and promotional options.
- Educated customers on promotions to enhance sales.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Bachelor of Engineering - Mechanical Engineering
Grand Canyon University
3300 W Camelback Rd, Phoenix, AZ 85017 08.2018 - Current
Skills
Writing reports
Leadership
Problem Solving
Teamwork
Creativity
Adaptability
Multitasking
Software
MS Office
Multisim
Solidworks
LabVIEW
C programming
Timeline
GCU Tech Supporter
GCU Tech Support
08.2018 - 09.2018
Bachelor of Engineering - Mechanical Engineering
Grand Canyon University
08.2018 - Current
Cashier
Dulceria La Bonita
06.2017 - 11.2017