Roxanna Ramirez
San Francisco,California
Summary
Licensed CNA and psychology student dedicated to a future in healthcare, with clinical experience in patient care, daily living assistance, and vital sign monitoring. Currently on track toward medical school and a career in OB-GYN. Reliable, bilingual (English/Spanish), and skilled at building trust with patients and care teams, with a strong drive to keep learning and growing professionally.
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
8
8
years of professional experience
Work History
CNA
The Avenues Transitional Care
06.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Maintained cleanliness and safety standards in resident living areas.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Customer Service Representative
Bow Wow Meow
05.2021 - Current
- Assisted customers via phone and in-person, providing information on pet needs and scheduling appointments
- Answered phones, checked stock levels, and maintained organization and cleanliness of POS
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained product knowledge to provide accurate information to customers.
SAILL Intern/Teacher's Assistant
SFUSD
06.2021 - 07.2021
- Assisted students with ESL assignments in a supportive classroom environment.
- Contributed to creating a safe and welcoming environment for students by enforcing safety protocols.
- Supervised and guided students individually to enhance mastery of assignments and reinforce understanding of learning concepts.
- Distribute teaching materials such as textbooks, worksheets, papers, and pencils to students.
Intern
UCSF Neurology Department
02.2019 - 04.2019
- Worked 1-on-1 with RN to gain knowledge within the neuro department
- Gained insights into surgical practices by closely observing brain and spinal surgeries performed by experienced surgeons.
- Developed effective note-taking techniques during conferences with doctors and nurses
Education
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, CA 01.2026 - 09.2026
Skills
- Patient care
- Patient assessment
- Vital signs
- HIPAA compliance
- CPR certification
- Appointment Scheduling
- Customer Service
- Retail merchandising
- AI Literacy
- Prompt engineering
Languages
English
Native/ Bilingual
A1
Spanish
Native/ Bilingual
A1
Certification
- Licensed CNA - December 2023
- Licensed Acute Care CNA
- CPR Certified - September 2025- September 2027
- BLS Certified - September 2025- September 2027
Timeline
Bachelor of Arts - Psychology
San Francisco State University
01.2026 - 09.2026
CNA
The Avenues Transitional Care
06.2024 - Current
SAILL Intern/Teacher's Assistant
SFUSD
06.2021 - 07.2021
Customer Service Representative
Bow Wow Meow
05.2021 - Current
Intern
UCSF Neurology Department
02.2019 - 04.2019