Summary
Overview
Work History
Education
Skills
Timeline
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Roxanna Whelan-Francis

Lakewood,Colorado

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Personal Assistant

Wilson Investments
03.2013 - Current
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Sourced and ordered office equipment and supplies.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Organized clients' homes prior to arrival home and performed house-sitting duties.
  • Managed residential properties and staged homes prior to clients' arrivals.

Senior Deli Clerk

Sprouts Farmers Market Inc, Grocery
04.2016 - 07.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Offered product samples to customers, generating additional sales through taste-testing.

Bartender

The Chophouse
01.2010 - 01.2013
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Education

High School Diploma -

Green Mountain High School
Lakewood, CO

Business Administration

Red Rocks Community College
Denver, CO

Skills

  • Customer Service
  • Public Relations
  • Stock Maintenance
  • Interior Decorating
  • Culinary Skills
  • Proper Phone Etiquette
  • Supply Procurement
  • Shipping and Receiving Packages

Timeline

Senior Deli Clerk

Sprouts Farmers Market Inc, Grocery
04.2016 - 07.2021

Personal Assistant

Wilson Investments
03.2013 - Current

Bartender

The Chophouse
01.2010 - 01.2013

High School Diploma -

Green Mountain High School

Business Administration

Red Rocks Community College

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Roxanna Whelan-Francis