Roxanne Barrientez
San Antonio,TX
Summary
10 years of customer service interaction, motivated team player who is eager to build client relationships and team leadership.
motivated team player, eager to learn and always willing to help.
Overview
7
7
years of professional experience
Work History
Employment and Tenant Customer Service Rep
Sarma
07.2018 - Current
- Provides exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Assists customers in navigating company website, troubleshooting technical issues, and submitting orders.
- Prepares background screening reports. Verifies rental, employment, education, personal and professional verifications. MVR searches and processes drug screening orders.
- Handles incoming calls, transfers to appropriate departments.
- Processes credit reports for clients and walk in consumers.
- Problem solving and other duties assigned.
Education
High school diploma -
East Central High School
San Antonio, TX05.2007
Skills
- Client assistance
- Strong verbal communication
- Fundamental mathematics
- Client support
- Courteous phone handling
- Strong focus on accuracy
- Experienced in accurate data entry
- Skilled in operating computer systems
- Organizational proficiency
- Proficient typing skills
Timeline
Employment and Tenant Customer Service Rep
Sarma
07.2018 - Current
High school diploma -
East Central High School