Roxanne Cornelius
Green Bay,WI
Summary
Dynamic and results-oriented Lead Housekeeper at Willow Creek Behavioral Health, skilled in implementing efficient cleaning procedures and managing inventory to reduce costs. Proven ability in room inspections and workload prioritization, enhancing guest satisfaction through meticulous attention to detail and effective team communication. Committed to maintaining high standards of cleanliness and sanitation.
Overview
12
12
years of professional experience
Work History
Lead Housekeeper
Willow Creek Behavioral Health
Green Bay, WI
10.2020 - Current
- Enhanced guest experience by maintaining high standards of room hygiene and presentation.
- Ensured timely completion of daily tasks through effective communication with team members and supervisors.
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
- Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
- Implemented standardized checklists for staff use during room inspections, ensuring consistent quality across all guest accommodations.
- Assisted in the development of housekeeping policies and procedures, aligning them with industry best practices to ensure continuous improvement in service delivery standards.
Cleaner
Abm Industries Inc De
Green Bay, WI
04.2017 - 07.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
Housekeeper
Holiday Inn & Suites
Green Bay, WI
02.2013 - 04.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Oneida Nation High School
Oneida, WI06.2002
Skills
- Ordering cleaning supplies
- Housekeeping
- Workload prioritization
- Cleaning and sanitation
- Room inspection
- Chemical handling
Timeline
Lead Housekeeper
Willow Creek Behavioral Health
10.2020 - Current
Cleaner
Abm Industries Inc De
04.2017 - 07.2020
Housekeeper
Holiday Inn & Suites
02.2013 - 04.2017
Oneida Nation High School