Roxanne Dilla Schum
Littleton,CO
Summary
To have a position in which I could apply my course of study, capabilities, and acquired knowledge from different work experiences. A position in which I could have an opportunity to seek new challenges and be able to grow more as a person and professionally as well. To take part in an organization where I could have the chance for further enhancement of my knowledge and to gain more experience. To be a productive team member and help achieve the organizations goals, and to be able to meet the expectations of my superior.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CNA/QMAP
Kare Technologies
Denver, CO
10.2025 - Current
- Provided compassionate care to patients, ensuring comfort and safety throughout daily routines.
- Assisted with activities of daily living, including bathing, dressing, and mobility support.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
Server
Compass Group- Someren Glen Retirement Community
Centennial, CO
04.2024 - 12.2025
- Managed daily table settings and maintained cleanliness to ensure efficient service flow.
- Delivered exceptional customer service in fast-paced dining environment to enhance resident satisfaction.
QMAP/CNA
Dial Senior Living
Englewood, CO
02.2025 - 05.2025
- Provided compassionate care to residents, ensuring comfort and safety throughout daily activities.
- Assisted with personal hygiene, mobility, and daily living tasks for elderly residents.
- Monitored vital signs and reported changes in residents' health to nursing staff promptly.
Server/Dietary Aide
Libby Bortz Assisted Living
Littleton, CO
01.2019 - 08.2021
- Delivered exceptional dining experiences to residents, ensuring satisfaction and comfort.
- Managed meal service timing and presentation, adhering to dietary restrictions and preferences.
Resident Care Assistant
Highline Place- Anthem Memory Care
Littleton, CO
12.2020 - 07.2021
- Monitored vital signs and reported changes in health status to nursing staff promptly.
- Assisted in managing resident medications, adhering to prescribed schedules and protocols.
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
Dietary Aide
Morningstar Assisted Living
Littleton, CO
10.2019 - 02.2020
- Prepared and served meals ensuring dietary restrictions were met for residents.
Clicklist Clerk
Kroger (King Soopers)
Littleton, CO
08.2019 - 10.2019
- SPi Global CRM- Ortigas Pasig City Philippines
Customer Service Representative-(Bankard)
SPI Global Philippines
07.2016 - 09.2016
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Collaborated with team members to streamline processes, enhancing overall service quality.
Cashier
Bahrain and Kuwait Restaurant Co. WLL (KFC)
01.2013 - 02.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Service Crew
Kentucky Fried Chicken Pte Ltd. (KFC)
Bukit Merah Central, Singapore
02.2011 - 02.2012
- Provided exceptional customer service, ensuring satisfaction and fostering repeat patronage.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
Education
B.S - Hotel and Restaurant Management
Trinity College of Quezon City (Trinity University of Asia)
Cathedral Heights, Quezon City, Phil01-2005
Secondary Education - undefined
Roosevelt College
Cainta, Rizal, Phil01-2001
Skills
- Fluent in Tagalog with basic Spanish and Arabic
- Intermediate computer skills and programs such as Word, Excel, and PowerPoint
- Types at 30 WPM
Certification
with QMAP Certification and Colorado CNA Licensed
- CNA - Certified Nurse Assistant
- BLS , CPR, First Aid Certification
TECHNICAL & LANGUAGE SKILLS
Fluent in Tagalog with basic Spanish and Arabic
Timeline
CNA/QMAP
Kare Technologies
10.2025 - Current
QMAP/CNA
Dial Senior Living
02.2025 - 05.2025
Server
Compass Group- Someren Glen Retirement Community
04.2024 - 12.2025
Resident Care Assistant
Highline Place- Anthem Memory Care
12.2020 - 07.2021
Dietary Aide
Morningstar Assisted Living
10.2019 - 02.2020
Clicklist Clerk
Kroger (King Soopers)
08.2019 - 10.2019
Server/Dietary Aide
Libby Bortz Assisted Living
01.2019 - 08.2021
Customer Service Representative-(Bankard)
SPI Global Philippines
07.2016 - 09.2016
Cashier
Bahrain and Kuwait Restaurant Co. WLL (KFC)
01.2013 - 02.2016
Service Crew
Kentucky Fried Chicken Pte Ltd. (KFC)
02.2011 - 02.2012
Secondary Education - undefined
Roosevelt College
B.S - Hotel and Restaurant Management
Trinity College of Quezon City (Trinity University of Asia)