Highly skilled and enthusiastic professional, who meets and greets everyone with a warm smile. Is self-motivated, with a strong sense of personal responsibility. Successful at managing multiple priorities with a positive attitude.
Overview
22
22
years of professional experience
Work History
Hospice Volunteer Coordinator
Care360 Hospice
01.2023 - 02.2024
Enhanced patient care by coordinating and training hospice volunteers effectively.
Offered patients emotional and social support by listening, reading and playing non-strenuous games.
Supported families through difficult transitions and answered questions.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Streamlined volunteer recruitment processes for increased efficiency and faster onboarding.
Maintained accurate records of volunteer hours, certifications, and contact information for compliance purposes.
Provided compassionate support to families during their loved ones'' end-of-life journey, enhancing their overall experience with hospice care.
Director of Activities
Arrow Senior Living Management
03.2019 - 08.2022
Enhanced employee engagement by implementing team-building activities and diverse programs.
Boosted overall satisfaction of participants by tailoring activities to individual needs and preferences.
Maintained compliance with industry standards and regulations pertaining to recreational programming and facility management.
Supervised Activities Assistant and conducted performance evaluations.
Created and maintained detailed reports of daily, weekly and monthly operations.
Developed comprehensive activity plans focusing on physical, mental, social, and emotional well-being of participants.
Self-motivated, with a strong sense of personal responsibility.
Assisted with day-to-day operations at the front desk as I was needed, working efficiently and productively with all team members.
Design Consultant
California Closets Columbus Ohio
03.2017 - 06.2019
Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
Designed,Sold,and managed 15 new accounts monthly.
Followed through till completion on existing accounts
Interior Design Consultant
Arhaus Furniture
02.2002 - 01.2017
Developed creative design solutions for residential and commercial spaces, resulting in increased customer satisfaction.
Collaborated with clients to create functional, aesthetically pleasing, and budget-friendly interior designs.
Managed multiple projects simultaneously, ensuring timely completion and client satisfaction.
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Agency Information Security Professional at Ohio Department of Youth ServicesAgency Information Security Professional at Ohio Department of Youth Services