Roxanne Fimbres
Arvada,CO
Summary
Reliable and customer-focused professional with experience in retail cashiering, childcare, and food service support. Skilled in delivering excellent customer service, handling transactions accurately, maintaining clean and organized work environments, and supporting daily operations. Experienced in working with children in a safe, nurturing setting, assisting with meal preparation, accountable and even-tempered childcare worker specializing in the care of toddlers and preschoolers and collaborating effectively with team members. Known for strong communication, adaptability, and a positive work ethic.
Overview
9
9
years of professional experience
Work History
Teacher Support
Arvada Head Start
Arvada, Colorado
08.2022 - 06.2023
- Oversee and administer group learning activities, encourage learning and creativity, work effectively with teachers to implement classroom routine.
- Received and practiced trauma informed training in classroom.
- Planned activities such as arts and crafts.
- Prepared meals, actively supervised and performed regular head counts for the classroom.
- Completed all required PDIS training.
Kitchenaid
Arvada Head Start
Arvada, Colorado
02.2022 - 08.2022
- Cleaned work areas kitchen tools, dishes and utensils.
- Put away stock, helped cooks and kitchen staff prepare meals and snacks for school.
- Correctly packaged and stored food and supplies.
- Delivered meals and snacks to classrooms.
- Prepared meal bins for the following day.
- Washed and peeled/cut foods to prepare for cooking and serving.
Customer Service Representative
King Soopers
Arvada, CO
05.2017 - 10.2017
- Resolved customer inquiries efficiently, ensuring high satisfaction and loyalty levels.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Assisted in training new team members on customer service protocols and procedures.
- Maintained product knowledge to effectively address customer concerns and recommendations.
- Collaborated with team to streamline service processes, reducing wait times for customers.
- Handled complaints professionally, turning negative experiences into positive resolutions.
- Supported inventory management by restocking shelves and organizing merchandise displays.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled Cash and credit , payment transactions.
Cashier
Sprouts Farmers Market Inc, Grocery
Wheat Ridge, CO
09.2014 - 11.2014
- Processed customer transactions efficiently using POS systems.
- Assisted customers in product selection and answered inquiries about store offerings.
- Maintained accurate cash drawer and reconciled transactions at shift end.
- Ensured compliance with company policies regarding pricing and promotions.
- Collaborated with team members to enhance customer service experiences.
- Managed inventory restocking and organized merchandise displays effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Career Online High School
Denver, CO06-2025
High School Diploma -
Career Online High School
Denver, CO06-2025
High School Diploma -
Career Online High School
Denver, CO06-2025
High School Diploma -
Career Online High School
Denver, CO06-2025
High School Diploma -
Career Online High School
Denver, CO06-2025
Child Care Development Associate (CDA) Credential -
Smart Horizons Career Online Education
Denver, CO10-2023
Child Development - Child Development
Red Rocks Community College
Golden, Colorado09-2001
Skills
- Early childhood development
- Activities planning
- Emotional development
- Safety awareness
Timeline
Teacher Support
Arvada Head Start
08.2022 - 06.2023
Kitchenaid
Arvada Head Start
02.2022 - 08.2022
Customer Service Representative
King Soopers
05.2017 - 10.2017
Cashier
Sprouts Farmers Market Inc, Grocery
09.2014 - 11.2014
High School Diploma -
Career Online High School
High School Diploma -
Career Online High School
High School Diploma -
Career Online High School
High School Diploma -
Career Online High School
High School Diploma -
Career Online High School
Child Care Development Associate (CDA) Credential -
Smart Horizons Career Online Education
Child Development - Child Development
Red Rocks Community College