Roxanne May
Legal Support
Puyallup,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated problem solver that addresses conflict with thoughtful solutions. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Legal Assistant 3
Department of Assigned
07.2022 - Current
- Prepare and analyze complex case statistics for accuracy and other reports
- Prepare invoices from expert, transcriptionist, interpreter, or attorney fees, in ITA, NGRI and SVP for payment
- Draft and manage notary schedules for all department notaries
- Facilitated notary training
- Continually reviewing and implementing procedures, processes, and techniques to improve quality of work
- Train and advise new staff
- Records Management Prepare, process, and review legal forms and documents for felony and appeal matters including subpoenas
- Resolving issues and coordinating with individuals within the court and community
- Serve as support for Supervising Legal Assistant absences as needed.
Legal Assistant 2
Department of Assigned Counsel (DAC)
03.2020 - 07.2022
- Prepared daily and weekly dockets
- Scheduled hearings including drafting necessary forms for motions and appeals
- Created and maintained client files
- Downloading and processing Western State Hospital patient records for upcoming hearings and to expert witnesses
- Understand and adapt processes depending on jurisdiction (Municipal, District, Superior) and opposing party (DPA or AAG) Work collaboratively with attorneys, clients, prosecutor’s office, court staff and other agencies.
Legal Assistant 2
Pierce County Superior Court (Jury Administration)
09.2019 - 03.2020
- Analyzed trial readiness dates and successfully estimated juror demand daily, weekly, and monthly for Pierce County and surrounding municipalities
- Coordinated with courtroom personnel juror readiness, attendance, and management
- Planned and designed new and streamlined operations within the jury department
- Maintained files, statistical records of summons, responses
- Performed juror orientation
- Extensive professional communication with members of the public.
Law Library Clerk
Pierce County Law Library
01.2019 - 09.2019
- Prepared blank non-pattern forms in compliance with court rules, for the public and attorneys to use
- Explained legal packet contents to Pro Se customers
- Found procedure, court rules, terminology, and court jurisdictions
- Maintained filing and organization of materials
- Conducted research on varied topics dependent on assigned project or customer inquiry
- Provided courteous and respectful service to members of the public, attorneys, and court officials.
IBCS Operations Manager
Western Institutional Review Board (WIRB)
03.2015 - 02.2018
- Implemented procedures and policies that reduced mistakes and time losses
- Developed department’s first cohesive training documentation and processes
- Drafted Standard Operating Procedures Hired and On-boarded multiple personnel
- Oversaw workflow, schedules and implemented processes that expedited workflow
- Set SMART goals and performed evaluations for subordinates
- Presented IBCS department objectives, processes, and business model
- Investigated and resolved staff and client grievances.
IBCS Coordinator
Western Institutional Review Board (WIRB)
02.2012 - 03.2015
- Managed all department and client calendaring
- Serve as department liaison for training of new employees
- Assisted in staff performance evaluations
- Analyzed collection of client documents for completeness
- Assisted Chief Medical Officer with leading and communicating daily operational functions.
Education
Paralegal Preferred Pro-Certificate - undefined
American Bar Association Approved Program
Tacoma, WABachelor of Arts - Global Studies
University of Washington – Tacoma
Tacoma, WAAssociate of Arts - Political Science
Centralia College
Centralia, WASkills
Scheduling/Planning
Writing and editing
Document preparation
Project Management
Training and mentoring
Problem-Solving
Excellent Communication
Planning and Coordination
Teamwork and Collaboration
Self-Motivated
Multitasking Abilities
Dependable and Responsible
Analytical and Critical Thinking
Timeline
Legal Assistant 3
Department of Assigned
07.2022 - Current
Legal Assistant 2
Department of Assigned Counsel (DAC)
03.2020 - 07.2022
Legal Assistant 2
Pierce County Superior Court (Jury Administration)
09.2019 - 03.2020
Law Library Clerk
Pierce County Law Library
01.2019 - 09.2019
IBCS Operations Manager
Western Institutional Review Board (WIRB)
03.2015 - 02.2018
IBCS Coordinator
Western Institutional Review Board (WIRB)
02.2012 - 03.2015
Paralegal Preferred Pro-Certificate - undefined
American Bar Association Approved Program
Bachelor of Arts - Global Studies
University of Washington – Tacoma
Associate of Arts - Political Science
Centralia College