Roxanne Racitano
Queens,NY
Summary
Seeking a management position with a reputable establishment.
Customer focused professional with successful 30-year career. Dynamic and successful in applying professionalism, humor and empathy in daily interactions.
Overview
26
26
years of professional experience
Work History
Assistant Manager (40+ Hrs)
Bath And Bodyworks
09.2021 - Current
- Hired, trained and supervised staff of 75 employees.
- Performed opening and closing routines including bank deposits.
- Exceeded sales goals.
- Generated repeat customers through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Supervisor/Researcher (40+hrs)
Habitat For Humanity ReStore NYC
05.2017 - 09.2021
- Researched values of high end art and antiques.
- Onboarded and trained 100+ volunteers annually.
- Personal sales totalling 250K in 2019 pre Covid resulting in over 30% of total net sales for 2019 FY.
- Performed opening and closing routines including bank deposits.
Managing Co-Owner (40+ Hrs)
McKeown's Fine Food & Spirits
03.2003 - 05.2017
- Communicated with staff to encourage highest quality of service.
- Built customer and community relations.
- Designed pub, menus, and booked talent.
Executive Assistant to the COO (40+ Hrs)
Warren International Inc.
05.1998 - 05.2003
- Prepared documents, reports and presentations for executives.
- Maintained corporate accounts with Tiffany & Co. and Cartier.
- Handled logistics, catering, agendas and travel for executives worldwide.
Education
Associate of Arts - Performing Arts
The American Academic of Dramatic Arts
Manhattan, NY06.1998
Skills
- Scheduling and Coordinating
- Operational excellence
- Customer Relations
- Cash Deposits and Receipts
Timeline
Assistant Manager (40+ Hrs)
Bath And Bodyworks
09.2021 - Current
Supervisor/Researcher (40+hrs)
Habitat For Humanity ReStore NYC
05.2017 - 09.2021
Managing Co-Owner (40+ Hrs)
McKeown's Fine Food & Spirits
03.2003 - 05.2017
Executive Assistant to the COO (40+ Hrs)
Warren International Inc.
05.1998 - 05.2003
Associate of Arts - Performing Arts
The American Academic of Dramatic Arts
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