Roxanne Rodd
Brooklyn,NY
Summary
Self-motivated and cheerful customer service professional with over 10 years of experience helping employers and customers reach their goals.
Overview
10
10
years of professional experience
Work History
Personal Care Aide
Self Help, Inc.
11.2022 - 09.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Eligibility Specialist II
Human Resource Administration
11.2014 - 11.2022
- Verified clients SNAP applications for eligibility.
- Provide superior customer service while adhering to company policies and procedures.
- Identify errors to successfully process a client’s case.
- Ensure case information is gathered and processed in a complete, accurate, and timely manner .
Administrative Assistant
Valera Global Long Island
07.2013 - 05.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
Education
Dental Assistant
Dental Auxiliary Training Center
Brooklyn, NY12.2022
High School Diploma -
Sarah J. High School High School
Brooklyn, NY01.1995
Skills
- Great organizational skills
- Excellent oral and written communication skills
- Team Player
- Active Listening and Communication
- Experienced in working with computers and other office machines
Timeline
Personal Care Aide
Self Help, Inc.
11.2022 - 09.2023
Eligibility Specialist II
Human Resource Administration
11.2014 - 11.2022
Administrative Assistant
Valera Global Long Island
07.2013 - 05.2014
Dental Assistant
Dental Auxiliary Training Center
High School Diploma -
Sarah J. High School High School