Hi, I’m
Roxanne Seagriff
Somers Point,NJ
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge and a positive attitude. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
5
years of professional experience
1
Certification
Work History
Arthur Murray Dance Studio
New Student and Sales Director
08.2020 - Current
Job overview
- Interview potential, new, and current students in person, over the phone, and via email to plan, personalize, and register their dance programs based on their physical, emotional, and social goals
- Create and oversee systems for tracking potential sales, new student leads, and general student accounting
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Sold approximately 70% of new customers on their first package and 64% of students on their second package
The Turning Point
Barista and Waitress
02.2019 - 01.2020
Job overview
- Collaborated with kitchen and serving staff to maximize use of time, cleanliness of the restaurant, and customer satisfaction
- Trained new hires on customer service, menu, and systems within the restaurant
- Established rapport with new and returning customers to ensure a high level of service and satisfaction.
Arcadia Nursing & Rehabilitation
Social Services Intern
01.2019 - 06.2019
Job overview
- Conduct wellness checks upon resident’s arrival
- Administered record keeping of client records and files
- Communicated effectively with family members and outside services via phone regarding resident's wellness and health needs.
Education
Rider UniversityLawrenceville, NJ
Bachelors of the Arts in Psychology and Social Work
01.2015
Skills
- Sales Strategies
- Networking and relationship building
- Goals and performance
- Presentations and public speaking
- Sales Planning
- Staff Management
- Goal Setting
- Rapport and relationship building
- Lead Generation
- Positive and upbeat
- Verbal and written communication
Certification
Certified Wellness Coach, National Association of Sports Medicine, 2023
Timeline
New Student and Sales Director
Arthur Murray Dance Studio
08.2020 - Current
Barista and Waitress
The Turning Point
02.2019 - 01.2020
Social Services Intern
Arcadia Nursing & Rehabilitation
01.2019 - 06.2019
Rider University
Bachelors of the Arts in Psychology and Social Work
Certified Wellness Coach, National Association of Sports Medicine, 2023
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