Hi, I’m
Roxanne Seagriff
Somers Point,NJ
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge and a positive attitude. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
5
years of professional experience
1
Certification
Work History
Arthur Murray Dance Studio
New Student and Sales Director
2020.08 - Current (4 years & 1 month)
Job overview
- Interview potential, new, and current students in person, over the phone, and via email to plan, personalize, and register their dance programs based on their physical, emotional, and social goals
- Create and oversee systems for tracking potential sales, new student leads, and general student accounting
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Sold approximately 70% of new customers on their first package and 64% of students on their second package
The Turning Point
Barista and Waitress
2019.02 - 2020.01 (11 months)
Job overview
- Collaborated with kitchen and serving staff to maximize use of time, cleanliness of the restaurant, and customer satisfaction
- Trained new hires on customer service, menu, and systems within the restaurant
- Established rapport with new and returning customers to ensure a high level of service and satisfaction.
Arcadia Nursing & Rehabilitation
Social Services Intern
2019.01 - 2019.06 (5 months)
Job overview
- Conduct wellness checks upon resident’s arrival
- Administered record keeping of client records and files
- Communicated effectively with family members and outside services via phone regarding resident's wellness and health needs.
Education
Rider University , Lawrenceville, NJ
Bachelors of the Arts in Psychology and Social Work
01.2015
Skills
- Sales Strategies
- Networking and relationship building
- Goals and performance
- Presentations and public speaking
- Sales Planning
- Staff Management
- Goal Setting
- Rapport and relationship building
- Lead Generation
- Positive and upbeat
- Verbal and written communication
Certification
Certified Wellness Coach, National Association of Sports Medicine, 2023
Timeline
New Student and Sales Director
Arthur Murray Dance Studio
2020.08 - Current (4 years & 1 month)
Barista and Waitress
The Turning Point
2019.02 - 2020.01 (11 months)
Social Services Intern
Arcadia Nursing & Rehabilitation
2019.01 - 2019.06 (5 months)
Rider University
Bachelors of the Arts in Psychology and Social Work
Certified Wellness Coach, National Association of Sports Medicine, 2023
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