Roxanne Tan
West Jordan,UT
Summary
Dynamic professional with extensive experience in relationship building and household management, notably as a Private Nanny at Melior Futuri D.O.O. Proven ability to promote healthy habits and maintain a safe environment while fostering strong family engagement. Skilled in schedule management and problem-solving, ensuring optimal care and satisfaction for children and families.
Overview
12
12
years of professional experience
Work History
Private Nanny
Melior Futuri D.O.O
07.2020 - 03.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Assistant Restaurant Manager
Melior Futuri D.O.O
07.2019 - 03.2024
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Restaurant Waiter
The Hotdog Stand Restaurant
02.2017 - 02.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Administrative Assistant
Better Business Linkages Inc.
01.2014 - 12.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Assistant
Med Shine Pharmaceutical Inc.
09.2012 - 10.2014
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Assistant
Focus Premier Inc.
09.2012 - 09.2013
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Nursing
University of Perpetual Help
Molino Bacoor Cavite, Philippines03-2007
Skills
- Relationship building
- Infant care experience
- Schedule management
- Toddler care experience
- Household management
- Behavior management techniques
- Social integration
- Family engagement
- Problem-solving
- Analytical thinking
- Attention to detail
- Excellent communication
Timeline
Private Nanny
Melior Futuri D.O.O
07.2020 - 03.2024
Assistant Restaurant Manager
Melior Futuri D.O.O
07.2019 - 03.2024
Restaurant Waiter
The Hotdog Stand Restaurant
02.2017 - 02.2019
Administrative Assistant
Better Business Linkages Inc.
01.2014 - 12.2016
Sales Assistant
Med Shine Pharmaceutical Inc.
09.2012 - 10.2014
Sales Assistant
Focus Premier Inc.
09.2012 - 09.2013
Bachelor of Science - Nursing
University of Perpetual Help
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