Roxanne Jasso
Houston ,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Bourbon Barber
Lake Jackson, TX
03.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained regular client list and successfully handled walk-in customers.
- Answered incoming telephone calls and scheduled appointments for clients.
- Maintained and managed customer files and databases.
Concert Event Coordinator/Photographer
Live Nation Entertainment
Houston, TX
01.2014 - Current
- Accommodated for performers.
- Consulted with supervisors to handle any unusual problems and alter existing equipment.
- Tracked inventory of all photo lab products and equipment.
- Edited, toned, captioned and uploaded photographs for news publications.
- Shot photographs in controlled lab, field and remote environments.
- Archived photographs on computers and servers.
- Greet performers such as Justin Timberlake and Taylor Swift to Venue
- Assemble stage and equipment in a timely manner
- Make sure task are met to goal times
Kennel/ Veterinary Technician
Brazoria Veterinarian Medical Center
Angleton, TX
08.2002 - 10.2009
- Examined animals to determine the nature of disease and injuries.
- Completed routine examinations, as well as surgical and dental procedures on various animal breeds.
- Cared for a wide range of animals, including rodents and exotic birds.
- Implemented trap, neuter and release programs to deal with the local feral cat population.
- Cared for animals pre-surgery, including administering anesthetics.
- Performed routine diagnostic tests on about 25 animals each week.
- Euthanized sick and injured animals when appropriate.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Cleaned kennels, examination and operating rooms and animal load.
- Filled prescriptions.
- Managed an adjoining veterinary supply shop that sold medications, animal food and pet equipment.
- Cleaned and maintained laboratory area.
Education
Associate of Arts - photography
Brazosport College
Current
Skills
- Microsoft Office
- Licensed TABC Seller/Server
- Professional Photographer
- Adobe Photoshop
- Construction Site Safety Rep
- Complex problem solving
- Customer Service
- Strong Interpersonal Skills
- Dedicated Team Player
- Time Management
- Excellent Communication Skills
- Multiple Tasks
Timeline
Owner/Operator
Bourbon Barber
03.2023 - Current
Concert Event Coordinator/Photographer
Live Nation Entertainment
01.2014 - Current
Kennel/ Veterinary Technician
Brazoria Veterinarian Medical Center
08.2002 - 10.2009
Associate of Arts - photography
Brazosport College
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