MITZI MAR'SHA LEWERS
Senior Director Access and Reimbursement
Atlanta,GA
Summary
Accomplished pharmaceutical Senior Director with 30 years of experience in sales, management, access, reimbursement, new business development, and strategic planning. Proven history of driving initiatives to aligned with business objectives to enhance organizational performance while cultivating a positive work culture. Specialty areas include Oncology, Rheumatology, Dermatology, Gastroenterology, Immunology, Biosimilars, Neurology, Bone Health, and Substance Abuse.
Overview
30
30
years of professional experience
Work History
Senior Director, Field Access and Reimbursement
Cencora (formerly AmerisourceBergen)
10.2017 - Current
- Lead an operational business unit consisting of 20-115 employees providing patient access support services including reimbursement education, co-pay assistance, and adherence services for a range of physician administered and self-administered products
- Collaborate cross functionally with internal and external stakeholders to develop strategic oversight for the growth and development of 12 access and reimbursement field teams
- Achieve goals by developing and implementing strategic plans and initiatives with assigned clients and functional business.
- Oversee management staff of 3 Directors and 10 Senior Managers to provide guidance on strategic and operational issues and/or client initiatives
- Other responsibilities include account management, quality and compliance, people management, team management, business development, financial accountability, and organizational leadership.
Director, Field Reimbursement (Field Operations)
Cencora (formerly AmerisourceBergen)
11.2014 - 10.2017
- Created new business development and marketing for field reimbursement teams
- Provided training and oversight for the Management Development Program for Team Leads and Franklin Covey 5 Choices
- Other responsibilities included: internal and external communication strategies, field team ride-alongs, training, recruitment, and special projects.
National Director of Operations, Field Reimbursement
Cencora (formerly AmerisourceBergen)
04.2012 - 11.2014
- Provided oversight for a team of 30 field reimbursement specialists in support of physician-administered and specialty products
- Served as the primary client contact with responsibility for designing operational activities to support pertinent client/brand business objectives
- Other responsibilities included: translating business objectives to operational activities, creating training programs, designing data capture tools, as well as analyzing program data and reporting results to clients and executive management.
Associate Director, Field Reimbursement (Team Lead)
Cencora (formerly AmerisourceBergen)
07.2010 - 04.2012
- Collaborated cross functionally with internal and external business units to provide reimbursement training and support to field reimbursement managers, practice managers, and billing personnel for rheumatology, oncology, and osteoporosis products for office based and hospital out-patient departments
- Led Northeast and Southeast teams consisting of 6-9 Field Reimbursement Managers
- Duties included field ride-a-longs, providing coaching and counseling, and completion of Xcenda performance evaluations
- Other responsibilities included managing 1-3 Districts, creating training programs, analyzing program data, and reporting on results, conducting weekly teleconferences, and making presentations to client and senior management.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
Associate Director, Practice Management and Provider Education Consulting
Cencora (formerly AmerisourceBergen)
02.2008 - 07.2010
- Traveled nationally to speak on practice management, private and public payer trends, and reimbursement topics through the development of customized educational programs, site visits, field force training, and advisory panels
- Other responsibilities included strategic account management; developed customized educational initiatives; established value propositions and formulary status for product; identified project opportunities; and worked closely with clients to provide educational services to healthcare providers.
District Manager II
Novartis Pharmaceutical
07.2001 - 02.2008
- Developed, trained, coached, counseled, and recruited 10-12 pharmaceutical Sales Specialists
- Led divisional and territory business planning; set and monitored divisional operating and expense budgets to ensure compliance and optimal use of resources; worked closely with sales specialists to optimize resources and maximize achievement of sales goals and targets
- Therapeutic Classes: Cardiovascular, Gastroenterology, and Diabetes.
District Business Manager
Ventiv Health U.S. Sales
09.2000 - 07.2001
- Developed, trained, coached, counseled, and recruited 10-14 pharmaceutical Sales Specialists
- Proved strategic planning and tactics necessary for attainment of District sales forecast
- Therapeutic Class: Pain Management
Professional Sales Specialist
Bristol-Myers Squibb Company
08.1999 - 09.2000
- Promoted dermatology, cardiovascular, CNS, and pain management products to Health Care Providers in a competitive environment influenced by Managed Care
- Appointed as a Mentor and District Trainer for representatives, biweekly conference call moderator, and product fit-team member.
Professional Sales Representative
Janssen Pharmaceutica- Johnson & Johnson
05.1994 - 08.1999
- Promoted antihistamine, gastric motility, antifungal and infectious disease agents to Health Care Providers in a competitive environment influenced by Managed Care
- Appointed by management as a Regional Trainer
- Position required corporate site training and field training
- Also assisted with recruitment of sales force and served as a liaison for Regional Account Managers to facilitate Managed Care initiatives for region.
Education
Master of Business Administration - Marketing
Indiana University Southeast
New Albany, IN08.1999
Bachelor of Business Administration - Marketing
Mississippi State University
Starkville, MS05.1994
Skills
- Collaborative Leadership
- Culture Transformation
- Team Management
- Strategic Planning
- Strategies and goals
- Contract Negotiation
- Sales management
- Process Improvement
- Problem Resolution
- People Management
- Stakeholder Relations
Accomplishments
- Successfully designed, launched, and provided strategic oversight for 12 field access and reimbursement teams with and without new product launches. Revenue impact >$90 million year over year
- Consistently met and exceeded revenue pull through goals for multiple field teams.
- Created and launched the first field management development program and engagement champion teams resulting in increases in employee satisfaction surveys.
- Led the first diversity initiative with 2024 summer interns.
- Selected to participate in global product solutions Think Tank cohort which resulted in working across the enterprise with agile product solution teams.
Timeline
Senior Director, Field Access and Reimbursement
Cencora (formerly AmerisourceBergen)
10.2017 - Current
Director, Field Reimbursement (Field Operations)
Cencora (formerly AmerisourceBergen)
11.2014 - 10.2017
National Director of Operations, Field Reimbursement
Cencora (formerly AmerisourceBergen)
04.2012 - 11.2014
Associate Director, Field Reimbursement (Team Lead)
Cencora (formerly AmerisourceBergen)
07.2010 - 04.2012
Associate Director, Practice Management and Provider Education Consulting
Cencora (formerly AmerisourceBergen)
02.2008 - 07.2010
District Manager II
Novartis Pharmaceutical
07.2001 - 02.2008
District Business Manager
Ventiv Health U.S. Sales
09.2000 - 07.2001
Professional Sales Specialist
Bristol-Myers Squibb Company
08.1999 - 09.2000
Professional Sales Representative
Janssen Pharmaceutica- Johnson & Johnson
05.1994 - 08.1999
Master of Business Administration - Marketing
Indiana University Southeast
Bachelor of Business Administration - Marketing
Mississippi State University
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