Wendy Velasco
Bryan,TX
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
Overview
16
16
years of professional experience
Work History
Sales Associate
Dillard's
College Station, Texas
03.2024 - Current
- Processed transactions using a point-of-sale system.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Maintained cleanliness of store environment including floors, windows, displays.
- Placed special orders or called other stores to find desired items.
- Answered incoming telephone calls to provide store, products and services information.
- Organized store by returning merchandise to proper areas and restocked displays.
Document Specialist
Cognizant Technologies Solutions
College Station, Texas
02.2009 - 06.2018
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
- Analyzed existing workflow processes related to document preparation and indexing.
- Scanned hardcopy documents using high speed scanner and imaging software applications.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Checked postings and documents for correctness, accuracy and proper coding.
- Managed timely invoicing of clients and ensured accurate billing details.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Generated monthly statements for accounts receivable operations.
- Coded invoices to maintain organized and accurate records.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Handled accounts payable and receivable, including invoicing and payment processing.
Education
High School Diploma -
Bryan High
Bryan, Texas05-1998
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Excellent communication skills
- Cash register operation
- Listening skills
- Store opening and closing
- Exceptional customer service
- Payment processing
- Multi-tasking strength
- Cash handling
- Teamwork and collaboration
- Written and oral communication skills
- Goal oriented
Languages
English
Professional
Timeline
Sales Associate
Dillard's
03.2024 - Current
Document Specialist
Cognizant Technologies Solutions
02.2009 - 06.2018
High School Diploma -
Bryan High