Roy Duran
Olympia,WA
Summary
Dedicated server with proven ability in conflict resolution and bilingual communication. Recognized for delivering exceptional customer service and maintaining efficiency in fast-paced dining environments. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Server
Kasita Krec's Mexican Restaurant
Lacey, Washington
04.2025 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders efficiently using POS systems.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Developed knowledge of menu items to provide recommendations to guests.
- Maintained cleanliness and organization of dining area and service stations.
Server
Don Garcia's Mexican Restaurant
Lacey, Washington
06.2019 - 06.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders efficiently using POS systems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided friendly greetings to ensure guests felt valued. and provided menus.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Sanitized tables to prepare for the next customers. and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Server
The port Taco truck
Lacey, Washington
08.2024 - 02.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Delivered food orders promptly and courteously.
- Managed food and drink orders efficiently using POS systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained cleanliness and organization of dining area and service stations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Battle High School
Columbia, MO05-2015
Skills
- POS systems
- Menu knowledge
- Food safety
- Customer service
- Guest satisfaction
- Detail orientation
- Bilingual proficiency
- Communication skills
Languages
Spanish
Full Professional
English
Professional
Accomplishments
- High school diploma and scholarship
Affiliations
- Writing
- Playing guitar
- Drawing and painting
Timeline
Server
Kasita Krec's Mexican Restaurant
04.2025 - Current
Server
The port Taco truck
08.2024 - 02.2025
Server
Don Garcia's Mexican Restaurant
06.2019 - 06.2025
High School Diploma -
Battle High School