Roy Dwiggins Jr.
5203 Charlemagne Way Lilburn,GA 30047,GA
Summary
Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Experienced Server with 5+ years fine dining experience. Successful track record of building repeat clientèle.
Overview
19
19
years of professional experience
Work History
Server Assistant
Bones
Atlanta, GA
02.2024 - 05.2026
- Assisted servers with timely delivery of food and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
- Supported staff during peak hours by efficiently restocking supplies and managing table turnover.
- Communicated effectively with kitchen team to relay orders and special requests accurately.
Server/ Key Manager
Bartaco Inman Park
03.2015 - 12.2023
- Greeted and maintained relationships with regular customers
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Upsold high-profit items such as appetizers and mixed drinks to enhance profit margins
Server Briza/Rooftop866/Community Smith
Marriott Hotels International
10.2011 - 02.2015
- Consistently provided professional, friendly and engaging service
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Resolved guest complaints quickly and efficiently
- Assisted in food delivery for 200+ guests for special events
Server and Trainer SpiceMarket
Starwood Hotels
02.2007 - 09.2011
- Precisely described menu items and special offerings and appropriately identified wine pairings
- Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients
- Delivered quality service by providing warm and welcoming environment
- Developed and maintained positive working relationships with others to reach business goals
Education
Associate of Arts - Public Relations and Communication
Valdosta State University
Valdosta, GA1997
Skills
- Organized and efficient server
- High energy
- Top-tier, full-service dining background
- Courteous, professional demeanor
Timeline
Server Assistant
Bones
02.2024 - 05.2026
Server/ Key Manager
Bartaco Inman Park
03.2015 - 12.2023
Server Briza/Rooftop866/Community Smith
Marriott Hotels International
10.2011 - 02.2015
Server and Trainer SpiceMarket
Starwood Hotels
02.2007 - 09.2011
Associate of Arts - Public Relations and Communication
Valdosta State University